Junior Software Packaging Engineer

NinjaOne unifies IT operations through endpoint management, autonomous patching, backup, and remote access for more than 40,000 customers. The Junior Software Packaging Engineer will build and maintain third-party software packages, analyze installers, develop automation scripts, and support the catalog powering automated patching across managed endpoints. The role also involves researching packaging standards, troubleshooting issues, and partnering with Support and Engineering teams.

Responsibilities:

• Build high-quality software packages for our patching platform, including installer metadata, detection logic, and automation scripts
• Analyze vendor installers (MSI, EXE, custom frameworks) to determine silent install parameters, upgrade behavior, and OS compatibility
• Automatically detect new software versions from vendor websites
• Develop endpoint-side scripts to download, install, upgrade, and verify third-party applications
• Research vendor release patterns, installer technologies, and best practices for secure and reliable patching
• Define and maintain packaging standards that improve consistency, reliability, and security across all supported applications
• Continuously enhance our package catalog to reflect evolving IT and security requirements
• Build one-off or urgent automation scripts in response to emerging vulnerabilities, vendor changes, or customer needs
• Troubleshoot packaging issues, installer failures, and automation edge cases
• Partner with Support and Engineering teams to resolve customer-impacting issues quickly and effectively
• Other duties as needed

Requirements:

• • 2 to 3 years of professional experience in a software development, scripting, or technical IT role
• • Familiarity operating at the Windows OS level: registry structure (HKLM/HKCU, including how WOW6432Node redirects 32-bit apps on 64 bit systems), file system layout and permissions, and how services and processes work
• • Experience with Scripting languages or OOP languages
• • Working knowledge of Git
• • Comfortable using AI coding assistants like Copilot or Claude as part of your normal workflow
• Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA
• This position is NOT eligible for Visa sponsorship
• *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate
• • Hands on PowerShell experience
• • Some exposure to macOS packaging or Zsh scripting
• • Exposure to endpoint management platforms
• • Exposure to CI/CD pipelines
• • Familiarity with a unit testing framework
• • Exposure to VM based software validation workflows