Manager, Strategy & Operations, Brand & Product Communications

General Motors is seeking a Manager, Strategy & Operations for Brand & Product Communications. This senior strategic communications role involves shaping and running the business function, serving as a trusted partner to the Vice President, and ensuring that the organization focuses on the right priorities while maintaining operational discipline.

Responsibilities:

• Lead high-impact plans that turn business priorities and product/brand moments into clear narratives, strategies and decision-ready materials
• Own executive presentations and briefs that are insight-led, audience-focused, actionable and aligned to the business
• Serve as a strategic partner to the Vice President on planning, prioritization and execution, calling out what needs attention or decision
• Design and refine the operating rhythm so direction becomes clear owners, timelines, metrics and follow-through
• Build and improve core operating mechanisms – calendars, intake, prioritization, reviews, templates and playbooks
• Align communications plans with budgets, headcount and KPIs, using performance insights to guide priorities, resourcing and process
• Work across communications, marketing, product, brand, operations, HR, finance and executives to synthesize inputs and drive alignment
• Act as connective tissue for the business, influencing without authority and knowing when to drive, challenge, escalate or simplify
• Turn ambiguity and complexity into clear choices, practical recommendations and executable plans
• Raise the bar on analysis, writing, structure and executive readiness, strengthening both the quality and impact of communications work

Requirements:

• 10+ years of experience across strategic communications, executive communications, business planning, communications operations, chief of staff work, corporate strategy, brand strategy or related fields
• Meaningful experience supporting a senior leader in a role that required judgment, discretion, prioritization, operational rigor and strong cross-functional influence
• A strong track record developing high-quality strategic materials for senior executives, including presentations, narratives, briefing documents, talking points, recommendations and organizational communications
• Demonstrated success working across a complex matrixed organization and influencing senior stakeholders across multiple functions
• Proven ability to move between strategy and execution. This person must be equally comfortable shaping the narrative, pressure-testing the substance, designing the operating approach and helping drive the follow-through
• Exceptional writer and editor with the ability to make complex material clear, concise, persuasive and decision-useful
• Strong strategic thinker with the ability to identify the signal in the noise, clarify the central issue, frame actionable recommendations and translate them into workable plans
• Excellent business judgment and organizational instincts. Ability to understand the broader context around a decision, not just the communications dimension, and to reflect that in both strategy and operations
• High level of executive presence, maturity and discretion. Comfortable operating in sensitive situations and handling confidential information
• Strong operating discipline. Able to design and manage multiple workstreams, maintain momentum across priorities, create structure in ambiguity and build repeatable processes that scale
• Ability to challenge constructively, give direct feedback and improve the quality and operational readiness of work across a team
• Experience in automotive, mobility, consumer brand, corporate affairs, public affairs, marketing communications or another fast-paced, high-visibility environment
• Experience in a role that combined strategic communications with business planning, communications operations, chief of staff responsibilities or senior executive support
• Experience working in a highly matrixed global organization with multiple brands, senior stakeholders and competing priorities