Business Analyst

CTG is seeking an experienced Business Systems Analyst IV to lead complex business analysis efforts, coordinate cross-functional projects, and bridge the gap between business stakeholders and technology teams. The role involves driving enterprise technology initiatives, enhancing identity and access management, and delivering high-impact system solutions.

Responsibilities:

• Lead complex business systems analysis projects from requirements gathering through implementation and post-production support
• Partner with business stakeholders to document functional requirements and recommend technology solutions
• Prepare functional specifications, process flows, test plans, test cases, and coordinate User Acceptance Testing (UAT)
• Serve as the functional lead for enterprise applications and system enhancement initiatives
• Analyze system interfaces, identity lifecycle processes, data flows, and integration requirements
• Collaborate with development teams, vendors, and business partners to deliver scalable technology solutions
• Support regulatory, compliance, conversion, acquisition, and enterprise-wide initiatives
• Coordinate project timelines, estimates, milestones, and issue resolution activities
• Participate in post-implementation reviews and continuous process improvement efforts
• Mentor junior analysts and provide guidance on business analysis and testing methodologies

Requirements:

• Minimum of 5 years of combined higher education and/or business systems analysis experience
• Strong understanding of identity lifecycle management concepts
• Experience with system interfaces, databases, and enterprise data flows
• Familiarity with SailPoint IIQ, Active Directory, Microsoft Entra ID, and integrated business applications
• Excellent organizational, analytical, communication, and project coordination skills
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group
• Bachelor's degree preferred