Business Analyst – Infor M3 ERP and Business Intelligence

Victaulic is seeking a highly analytical and technically proficient Business Analyst to support Business Intelligence and related enterprise technology initiatives. The role focuses on helping business stakeholders articulate their reporting and analytics needs and translating them into actionable BI requirements.

Responsibilities:

• Partner with business stakeholders to understand operational challenges, identify improvement opportunities, and define clear business objectives
• Conduct discovery sessions, workshops, interviews, and requirement validation sessions with business and technical teams
• Analyze current-state business processes and design future-state improvements that improve efficiency, transparency, and business value
• Translate complex business needs into detailed functional specifications, user stories, acceptance criteria, process maps, workflows, use cases, and business requirements documentation
• Support Agile Transformation and Product Delivery practices by helping teams improve backlog readiness, story refinement, sprint planning, release planning, and delivery predictability
• Collaborate with Scrum Masters, project managers, developers, QA, DevOps, architecture, security, data engineers, and vendors to ensure requirements are understood, prioritized, and delivered effectively
• Use Infor M3 ERP process knowledge as helpful business context when clarifying reporting, dashboard, KPI, and analytics requirements across supply chain, procurement, manufacturing, inventory management, sales order management, distribution, finance, customer service, and planning
• Distinguish between needs that can be met through existing ERP functionality and needs that require BI, reporting, data modeling, integration, or analytics support
• Lead the definition of reporting and dashboard requirements by helping stakeholders clarify business questions, decision needs, KPIs, metrics, data definitions, usage patterns, priorities, and expected outcomes for BI solutions
• Analyze ERP and enterprise data to identify trends, risks, root causes, process gaps, and opportunities for improved decision-making
• Validate data integrity across ERP and reporting platforms and support data governance, master data quality, and data mapping initiatives
• Develop detailed functional specifications for custom development, system integrations, APIs, interface requirements, and data flows
• Write or validate SQL queries to investigate data issues, confirm reporting logic, and support technical analysis
• Develop comprehensive test scenarios and test cases, coordinate User Acceptance Testing (UAT), document defects, and validate that delivered solutions satisfy business objectives
• Create and maintain business requirements documents, functional requirements, user stories, process flow diagrams, workflow documentation, business process models, data mapping documents, gap analyses, training materials, and standard operating procedures
• Present findings, risks, issues, recommendations, and delivery updates to leadership and cross-functional stakeholders in a clear, business-relevant manner
• Manage changing business priorities while maintaining scope alignment, stakeholder expectations, and delivery focus

Requirements:

• 7–10+ years of professional Business Analyst experience within a mid-to-large enterprise environment
• 5+ years supporting enterprise technology, data, analytics, BI, or ERP-related initiatives
• Experience working within manufacturing, distribution, supply chain, finance, procurement, inventory, warehouse operations, sales order management, customer service, or related business domains
• Strong understanding of business analysis practices, including requirements elicitation, process modeling, gap analysis, root cause analysis, workflow documentation, solution evaluation, and change management
• Experience supporting enterprise software implementations, ERP enhancements, BI initiatives, integrations, testing, UAT, and production readiness activities
• Strong understanding of Agile Scrum, Kanban, SDLC, hybrid delivery methods, backlog management, sprint planning, story refinement, acceptance criteria, retrospectives, release planning, and change management
• Proficiency with Business Intelligence concepts, data analysis, SQL, Microsoft Excel, Microsoft Visio, Jira, Azure DevOps, or similar Agile delivery tools
• Ability to understand relational database structures, data flows, integrations, reporting logic, and enterprise data quality considerations
• Strong analytical and critical thinking skills, including risk assessment, problem solving, prioritization, and decision-making in complex business and technology environments
• Excellent verbal and written communication skills, including executive-level presentation, facilitation, active listening, negotiation, and stakeholder management
• Demonstrated ability to build relationships across business units, technical teams, vendors, product stakeholders, and leadership audiences
• Strong organizational and time management skills, with the ability to manage multiple priorities, changing demands, and complex cross-functional work
• Self-motivated, collaborative, detail-oriented, adaptable, and customer-focused, with the ability to work independently while influencing across teams
• Bachelor's degree in Business Administration, Information Systems, Computer Science, Management Information Systems, Industrial Engineering, Supply Chain Management, Finance, or a related discipline; equivalent experience may be considered
• Ability to travel as needed to support business stakeholder engagement, workshops, system validation, and delivery initiatives
• Hands-on Infor M3 ERP experience is preferred but not required
• Preferred experience with Power BI, Tableau, Qlik Sense, Infor Birst, Cognos, Snowflake, Azure Data Factory, SSIS, SQL Server, Oracle, REST APIs, JSON, or XML
• Preferred certifications include CBAP, PMI-PBA, PMI-ACP, CSPO, PSM I, Lean Six Sigma Green Belt, Infor M3 Functional Certification, or Microsoft Power BI Data Analyst Associate