LN Venues, CRM Marketing Manager

Live Nation Entertainment is the world’s leading live entertainment company, and they are seeking a CRM Marketing Manager. This role is responsible for executing lifecycle strategy across venue email and SMS programs, managing newsletters, post-purchase journeys, and fan education campaigns.

Responsibilities:

• Build and manage venue newsletters and automated email journeys
• Develop post-purchase communications designed to drive ancillary sales and upsell opportunities
• Support vertical marketing initiatives across Premium, B2C, and F&B programs
• Implement segmentation strategies to improve engagement and conversion
• Monitor and optimize performance across key lifecycle metrics
• Maintain QA standards and data accuracy across campaigns
• Collaborate with Brand and Social teams to ensure cross-channel alignment

Requirements:

• 4–6 years of experience in email marketing, CRM, or lifecycle marketing
• Experience with marketing automation platforms
• Strong analytical and organizational skills
• Ability to manage multiple campaigns simultaneously
• Excellent written communication skills