Cloud / Infrastructure Operations Engineer

Ampstek is seeking a Cloud / Infrastructure Operations Engineer for a remote role limited to the West Coast. The role supports AWS virtual data center infrastructure, compute and storage environments, Linux operations, data synchronization, monitoring, and production incident response.

Responsibilities:

• Operate and maintain AWS-based Virtual Data Center infrastructure supporting enterprise engineering workloads
• Monitor platform health, availability, performance, and capacity utilization
• Execute operational activities including provisioning, maintenance, patching, upgrades, and performance tuning
• Support incident, problem, and change management processes
• Manage and support IBM Spectrum LSF / batch compute environments
• Monitor job execution, queue performance, scheduler health, and resource utilization
• Troubleshoot failed, hung, or long-running jobs and coordinate with application teams for resolution
• Optimize compute resource allocation and workload scheduling
• Administer and maintain high-performance NFS storage environments
• Monitor storage performance, capacity, and availability
• Troubleshoot file system, mount, and storage-related issues
• Support backup, recovery, and storage lifecycle activities
• Manage inter-site and cloud-based data synchronization processes
• Monitor data transfer jobs and investigate synchronization failures
• Support data integrity validation and operational troubleshooting
• Collaborate with infrastructure and application teams to resolve complex data flow issues
• Perform Linux system administration and operational support
• Analyze system logs, performance metrics, and resource utilization
• Troubleshoot compute, storage, networking, and application-related incidents
• Develop operational automation using scripting and infrastructure tools
• Utilize monitoring and observability tools to proactively identify issues
• Participate in incident response, root cause analysis (RCA), and post-incident reviews
• Create and maintain runbooks, SOPs, and operational documentation
• Support on-call and production support activities as required

Requirements:

• AWS Cloud Services (EC2, VPC, EBS, IAM, CloudWatch, S3)
• Linux Administration (RHEL/CentOS/Ubuntu)
• IBM Spectrum LSF / Batch Compute Administration
• NFS Storage Administration
• Shell Scripting (Bash/Python)
• Networking fundamentals (TCP/IP, DNS, NFS, VPN)
• Monitoring and Observability Tools
• Incident Management and Root Cause Analysis
• Security and Access Management concepts
• Terraform and Infrastructure as Code (IaC)
• Ansible Automation
• Kubernetes and Docker
• Grafana, ELK, Splunk, or similar monitoring platforms
• ServiceNow ITSM
• HPC (High Performance Computing) environments
• AWS Solutions Architect or SysOps certifications