Account Executive, Small/Medium Businesses, Google Cloud

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in renewals, account management, sales, or a customer-facing role.

Preferred qualifications:

• Excellent communication and presentation skills, both written and verbal.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build and maintain executive relationships with customers in the Small-and-Medium-sized Business (SMB) and upper mid-market space, influence long-term strategic direction, and act as a trusted advisor.
• Develop and execute a territory business plan, and build targeted account plans across key verticals.
• Execute demand generation activities as needed; engage, educate, and ensure satisfaction of the installed base.
• Qualify and assist customers in identifying use cases suitable for Google Cloud deployment. Articulate key differentiators and typical customer journeys whilst displaying a passion for computer science and cloud technology.
• Manage multiple opportunities through the entire cycle simultaneously, work with cross-functional teams as necessary and serve as the primary customer contact for all business-related activities.