MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA. This is an onsite position.
This role supports the design, implementation, and maintenance of mission-critical voice, video, and networking solutions within a secure environment.
Responsibilities include but are not limited to:
Perform system firmware and hardware upgrades to deliver high-quality Unified Communications services to the workforce
Analyze program metrics, ensure schedule compliance with customer guidelines, and recommend corrective actions
Identify operational risks and present structured mitigation recommendations to management
Solve operational voice and video challenges and diagnose/resolve issues with vendor-specific video teleconferencing systems
Interface directly with cybersecurity teams to satisfy requirements, track POAMs, and maintain system certifications
Plan, evaluate, and coordinate local and remote voice/data communications equipment installations
Schedule and perform periodic system patching and maintenance to ensure RMF compliance
Provide converged Voice/VTC solutions in MS Windows LAN/WAN environments
Minimum Qualifications
Bachelor's degree with 7+ years of Voice over IP (VoIP) or Video Teleconferencing (VTC) system implementation experience
Experience implementing multi-vendor VoIP and VTC products in RMF environments
Experience with DHCP and DNS configuration
Current CCNA certification
Current IAT level II certification, ex., Security+
Current IAT level III certification (SecurityX or CASP+), or be willing to obtain within 6 months of hire
Experience designing and implementing Voice or Video Quality of Service (QoS) solutions and using core Cisco tools, ex., Communications Manager, Unity Connection, Emergency Responder, Prime, TMS, CMS, or ESX
Preferred Qualifications
Master's degree (M.A./M.S.) in a technical discipline
CCNP Collaboration certification
Possess ITIL Foundations Certification
Demonstrated experience working in a SAP environment as a Unified Communications Engineer
Clearance Requirements
Must have current or active Top Secret clearance with SCI eligibility
Must be eligible to obtain Special Access Program (SAP)
Physical Requirements
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
