Senior Business Intelligence Analyst

Quantum Health is a privately-owned, independent healthcare navigation organization committed to simplifying healthcare for its members. The Senior Business Intelligence Analyst will transform data into meaningful insights and partner with stakeholders to design and deliver impactful analytics solutions that support strategic decision-making.

Responsibilities:

• Champion data quality, integrity, and reliability throughout the department by designing and promoting best practices
• Organize and lead design, code & process review sessions
• Focus and passion to deliver error-free analysis and reports
• Serve as SME and lead developer for key initiatives creating project plans with estimation and guiding the development team in best solution approach
• Participate in business process improvement, quality control and other initiatives
• Engage and partner with internal stakeholders and project managers to elicit and document functional and technical requirements; Provide recommendations where requirements aren’t clearly defined / known
• Prototype and iterate with internal stakeholders to help solidify requirements and expectations
• Utilize various approaches and technologies to gather and prepare data, including: query development (SQL Server, Snowflake) and using BI platforms like QuickSight, Tableau, ThoughtSpot, SSRS, etc
• Provide data analysis and design reports, dashboards and visualizations
• Perform rigorous unit testing and coordinate UAT where applicable to help ensure quality data products are delivered
• Partner with development operations to deploy business intelligence solutions
• Develop end user technical documentation, training materials and team cross-training
• All other duties as assigned

Requirements:

• Bachelor's degree in a quantitative, technical, or business-related discipline (such as Data Analytics, Computer Science, Information Systems, Mathematics, Statistics, Business Analytics, or Business Administration), or an equivalent combination of education and relevant experience
• Bachelor's degree in a data, analytics, technology, or business-related field, or an equivalent combination of education and relevant experience
• 5+ years in employer benefits or related field focused in analytics/business intelligence delivery
• Proven track record as an individual contributor owning tools, workflows, and enablement processes with minimal oversight
• Extensive experience with business intelligence exploratory or visualization tools (e.g., Tableau, Power BI, ThoughtSpot)
• Ability to organize, facilitate, and lead productive meetings with cross-functional stakeholders
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment
• Ability to adapt to changing priorities while maintaining a focus on broader business objectives
• Strong written and verbal communication skills, with the ability to present insights clearly to both technical and non-technical audiences
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us