Business Analyst, Business Technology

Vista Equity Partners is a leading global investment firm that invests exclusively in enterprise software, data and technology-enabled companies. The Business Analyst role focuses on supporting corporate stakeholder groups by improving workflows, enhancing technology capabilities, and leveraging AI tools for efficient operations.

Responsibilities:

• Develop familiarity with the technology platforms and workflows used by HR, Finance, VCT, and OneVista, building toward subject-matter expertise over time
• Identify, evaluate, and help recommend solutions, whether net new vendors or internally built tools, to address gaps in the firm’s technology stack
• Maintain an understanding of Vista’s enterprise application landscape, flagging integration opportunities, redundancies, and deprecation candidates to the team
• Coordinate with the broader technology team on cross-platform integrations and data flows to ensure connectivity across systems
• Contribute to process improvement efforts across both Business Technology’s internal operations and the workflows of supported stakeholder groups
• Bring an AI-first mindset to daily work, actively leveraging Claude, Claude Code, ChatGPT Enterprise, Slackbot, Replit, and other AI development platforms to accelerate delivery and reduce repetitive manual effort
• Help build automated workflows and lightweight internal tools that reduce friction for stakeholders and improve team consistency
• Identify opportunities to apply intelligent automation across supported business functions, from document processing and reporting to workflow orchestration and data validation
• Stay current on the evolving AI tooling landscape and flag relevant capabilities to the team
• Gather, document, and help prioritize requirements from stakeholders across HR, Finance, VCT, and OneVista, translating business needs into user stories, process maps, and functional specifications
• Maintain well-organized documentation for all initiatives, keeping a reliable record of decisions, configurations, and open items throughout the project lifecycle
• Support test planning and execution for system changes and new implementations - helping define test cases, coordinate testers, track defects, and assist with UAT to ensure solutions meet business needs before deployment
• Track and report on KPIs for supported platforms and workflows, surfacing issues and escalating as appropriate
• Build working relationships across Vista’s corporate teams, serving as a reliable point of contact for technology questions, requests, and day-to-day support
• Partner with the broader technology team on initiative prioritization, delivery coordination, and operational support
• Communicate clearly and proactively with stakeholders on project status, timelines, and upcoming changes, adjusting the level of detail based on the audience
• Assist in preparing reporting and materials that summarize project status and technology updates for team leads and firm leadership
• Support a portfolio of concurrent projects across varying complexity and timeframes, while staying responsive to ad hoc and urgent needs such as bug fixes, access requests, and time-sensitive deliverables
• Actively participate in team meetings, stand-ups, and retrospectives

Requirements:

• One to three years of experience in a business analyst, operations, technology support, or similar role; recent graduates with strong internship or project experience will be considered
• Demonstrated AI and automation mindset with hands-on or academic experience using AI-powered tools such as Claude, Claude Code, ChatGPT Enterprise, Slackbot, Replit, or similar platforms; a genuine enthusiasm for building with AI and improving workflows is essential
• Strong analytical skills, ideally with experience building reports or dashboards in Salesforce, Sigma, Excel, or PowerBI
• Solid foundation in requirements gathering and documentation, with the ability to translate conversations into clear written summaries, user stories, or process notes
• Strong written and verbal communication skills, with an ability to adapt tone and detail level for different audiences, from technical teammates to business stakeholders
• Highly organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously without losing track of priorities or follow-ups
• Collaborative, comfortable working across teams, asking for help, and contributing to a group effort
• Bachelor's degree in business administration, information systems, finance, or a related field, or equivalent work experience
• Exposure to Salesforce or similar CRM platforms
• Exposure to or interest in private equity, investment management, or professional services