Senior Project Manager (15+ Years PMP Certified)

Cbase Inc is seeking a Senior Project Manager to lead concurrent enterprise implementation projects for external customers. The role bridges business and technology, coordinating cross-functional delivery teams, managing project financials and risks, and driving customer outcomes.

Responsibilities:

• Lead and deliver enterprise implementation projects simultaneously across Integration, Analytics, Managed Services, or product business units
• Own project planning, budgeting, forecasting, scheduling, resource allocation, execution, issue management, risk mitigation, and executive reporting
• Serve as the primary point of contact for customer executives, business stakeholders, and technical leadership throughout the project lifecycle
• Lead project kickoff meetings, steering committee meetings, executive status reviews, and customer governance sessions
• Draft and format core project deliverables, including comprehensive project plans, status reports, project charters, and meeting minutes
• Create and maintain visual project documentation, such as Gantt charts and process workflows, to track milestones and dependencies
• Organize and control document versions, ensuring the latest updates are securely stored and accessible in the team's central repository
• Compile and archive project closure documentation, capturing key lessons learned and final deliverables for future reference
• Manage and resolve complex, high-priority project escalations by analyzing root causes, engaging cross-functional stakeholders, and implementing swift mitigation strategies to keep project timelines and deliverables on track
• Monitor project risks proactively to identify potential bottlenecks and trigger early intervention protocols before critical impacts occur
• Evaluate incoming operational, technical, or resource escalations based on severity, urgency, and downstream impact on milestones
• Convene cross-functional teams, executives, and external vendors to orchestrate rapid, collaborative problem-solving sessions
• Draft and deliver transparent updates regarding incident status, root-cause analyses, and action plans to key leaders and affected clients
• Authorize and deploy immediate workarounds or long-term structural changes to minimize downtime and prevent reoccurrence
• Record all escalation lifecycles in tracking logs to build a knowledge base and improve future standard operating procedures (SOPs)
• Manage and lead internal and customer delivery teams consisting of technical and non-technical resources
• Manage project scope while ensuring successful delivery against contractual commitments, timelines, budgets, and customer expectations
• Identify delivery risks early and develop mitigation strategies before they impact project success
• Coordinate multiple third-party vendors and customer technical resources
• Drive continuous improvement across project management processes, documentation, governance, and delivery methodologies
• Track project financials including budget, utilization, project profitability, change requests, and forecasting

Requirements:

• 15+ years of enterprise Project or Program Management experience in a professional services, consulting, or client-facing enterprise environment
• PMP Certification required
• Extensive experience authoring, maintaining, and governing the complete lifecycle of formal project management artifacts, ensuring seamless transitions from project initiation to operational handover
• Advanced proficiency in maintaining dynamic project governance artifacts, including multi-variable Risk Registers, RAID logs, Change Management Logs, and critical path Gantt charts
• Proven experience leading enterprise implementations for external customers exceeding $1M in project value
• Experience managing multiple concurrent customer implementations
• Strong executive communication and stakeholder management skills
• Experience working directly with Fortune 500 customers
• Strong background in managing vendor contracts, third-party risk, budget forecasting, and commercial profitability (P&L accountability)
• Demonstrated success managing globally distributed delivery teams
• Exceptional emotional intelligence, diplomatic negotiation skills, and the ability to maintain composure under intense client scrutiny
• Exceptional written, verbal, presentation, and customer-facing communication skills
• Strong technical aptitude with the ability to communicate effectively with architects, developers, and executive leadership
• Basic understanding of modern data stacks (e.g., Snowflake, Databricks), cloud platforms (AWS, Azure, GCP), AI/ML lifecycles (MLOps), and integration architectures
• Bachelor's degree required