Healthcare Cold Chain Product Strategy Manager- Flex Location

UPS is a Fortune Global 500 organization seeking a Healthcare Cold Chain Product Strategy Manager to drive the development and optimization of healthcare transportation solutions. This role involves strategic planning, market intelligence, and cross-functional leadership to enhance healthcare logistics offerings and accelerate profitable growth.

Responsibilities:

• Develop and execute strategic initiatives that support revenue growth, market expansion, and product innovation within UPS Healthcare
• Conduct comprehensive market assessments, including competitive benchmarking, SWOT analyses, customer research, and industry trend evaluations
• Analyze market research, customer insights, and industry data to identify opportunities for new healthcare transportation products, service enhancements, and market repositioning strategies
• Monitor healthcare logistics trends, regulatory developments, supply chain innovations, and competitive activities to anticipate customer needs and emerging market opportunities
• Develop competitive analyses of healthcare transportation providers and assess market share performance by revenue, volume, and service segment
• Lead the development and enhancement of healthcare transportation solutions, including temperature-controlled logistics, specialty transportation, critical shipment services, and supply chain visibility offerings
• Conduct primary and secondary customer research to identify unmet needs and evaluate opportunities for innovative service offerings
• Create business cases for strategic investments, including financial analysis, market opportunity assessment, customer value propositions, and expected return on investment
• Define product positioning, go-to-market strategies, pricing recommendations, and value propositions for healthcare logistics solutions
• Partner with internal stakeholders to ensure product development initiatives align with customer requirements and enterprise objectives
• Engage directly with healthcare customers, industry associations, and strategic partners to better understand market challenges and evolving logistics requirements
• Serve as a subject matter expert for healthcare transportation solutions, supporting customer-facing teams with market insights, product messaging, and strategic recommendations
• Maintain ongoing communication with healthcare industry stakeholders to gather feedback and identify opportunities for service improvements and innovation
• Translate customer needs into actionable product development and operational improvement initiatives
• Collaborate with Sales, Marketing, Operations, Engineering, Finance, and Healthcare Solutions teams to develop and execute growth strategies
• Lead stakeholder meetings to communicate new product offerings, strategic initiatives, market opportunities, and implementation plans
• Present recommendations, business cases, and strategic findings to executive leadership and key decision-makers to secure approval and organizational support
• Develop strategic messaging and training materials to support successful commercialization of healthcare logistics solutions
• Manage end-to-end project lifecycles for strategic healthcare transportation initiatives, including planning, design, implementation, and deployment
• Develop project plans, timelines, milestones, resource requirements, and governance frameworks to ensure successful execution
• Coordinate cross-functional project teams and manage project risks, dependencies, and performance metrics
• Monitor initiative performance and drive corrective actions to ensure achievement of business objectives
• Measure and report on key performance indicators, including revenue growth, profitability, customer adoption, and operational effectiveness
• Manage the revenue growth and profitability of assigned healthcare solutions and strategic initiatives
• Analyze product and service performance to identify improvements that enhance market competitiveness and financial returns
• Develop forecasts, business models, and performance analyses to guide investment decisions and resource allocation
• Recommend strategic actions that improve customer value, market share, and long-term business growth

Requirements:

• Bachelor's degree in Business, Marketing, Supply Chain Management, Healthcare Administration, Engineering, Logistics, or a related field
• 5+ years of experience in strategy, product management, business development, consulting, healthcare logistics, transportation, or supply chain management
• Experience developing business cases, growth strategies, and product commercialization plans
• Strong analytical skills with experience interpreting market research, customer data, financial metrics, and competitive intelligence
• Demonstrated project management experience leading cross-functional initiatives
• Excellent communication, presentation, and stakeholder management skills
• Ability to influence senior leaders and drive alignment across complex organizations
• MBA or advanced degree in Business, Supply Chain Management, Healthcare Administration, or related field
• Experience in healthcare transportation, pharmaceutical logistics, cold chain management, medical device supply chains, or healthcare operations
• Knowledge of healthcare regulations and quality requirements, including GDP, FDA, and healthcare logistics standards