Customer Service Professionals: Salesforce Marketing Cloud Workflows

Terac is building the world's largest pool of vetted human experts for AI. They are seeking customer service professionals with hands-on experience in Salesforce Marketing Cloud to participate in a paid study evaluating customer service workflows.

Responsibilities:

• Record a video walkthrough of a typical Salesforce Marketing Cloud task
• Share your screen while navigating the platform interface
• Narrate your process by explaining the steps you take and why
• Highlight the features or tools you use most frequently during your workflow

Requirements:

• Current customer service or support professional
• Hands-on experience using Salesforce Marketing Cloud
• Comfortable recording your screen and providing clear audio commentary
• Access to a reliable computer with a working microphone