Description
Person-centered case management assisting older adults who seek supports and services to live independently. Duties include visiting individuals in their homes, identifying the options available in the community to meet the person’s need, facilitating access to and monitoring whether the service was obtained, completing detailed and timely documentation, and coordinating with other providers or care givers. Most of the work is field based with frequent travel to homes throughout our service area. Reports directly to the Long Term Care Supervisor.
Requirements
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of the disability and aging services systems, including long-term support options; consumer-directed services and supports; Medicaid, Medicare, and other benefits.
Knowledge of a wide variety of community resources, supports, and services.
Skill in empowering, encouraging, and guiding clients and/or caregivers.
Skill in active listening, interviewing, and assessing needs.
Excellent verbal and written communication skills.
Knowledge of HIPPA and ethical standards.
Proficient in use of Microsoft Office and use of web-based software programs.
Excellent organizational and planning skills to efficiently manage time and meet deadlines.
Ability to be flexible and adapt to change.
Ability to practice good professional judgment and work independently
Ability to form rapport with other professionals, clients, and caregivers.
WORKING ENVIRONMENT
Requires regular independent travel throughout South Hampton Roads with in office attendance an essential job function for meetings, training, and development and case management.
MINIMUM QUALIFICATIONS
Requires a Bachelor’s degree in social work or related field, or RN, with experience in community based services.
Must possess a valid driver’s license, auto insurance, good driving record, and acceptable criminal background check.
