CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
Position Summary
Cybermedia Technologies (CTEC) is seeking an experienced IT Portfolio & Service Delivery Manager to provide strategic leadership and subject matter expertise in IT service delivery, portfolio governance, investment planning, and modernization initiatives supporting a federal customer. This role serves as a trusted advisor to Government leadership, helping align technology investments, operational priorities, and resource allocation with mission objectives.
The IT Portfolio & Service Delivery Manager will oversee the full lifecycle of the organization's IT portfolio, from strategic planning and investment analysis through operational execution, performance management, and governance. The successful candidate will support executive decision-making by assessing portfolio performance, evaluating budget and resource considerations, developing decision-ready recommendations, and communicating key insights to stakeholders.
This position is responsible for establishing and managing processes for work intake, prioritization, governance, and service delivery oversight to ensure new initiatives and operational activities are aligned with organizational goals and available resources. The role will collaborate closely with Government leadership, technical teams, and stakeholders to improve transparency, accountability, and the effectiveness of IT investments while supporting ongoing modernization efforts.
In addition to supporting client delivery, this individual will play a key leadership role within CTEC by helping expand and mature the company’s capabilities in IT service delivery, portfolio management, governance, and modernization. The selected candidate will contribute to the development of methodologies, best practices, reusable frameworks, and thought leadership that strengthen CTEC’s market position and delivery excellence. They will also support business growth initiatives by identifying emerging client needs, shaping innovative solutions, contributing to proposals and capture efforts, and helping develop new service offerings that address evolving customer challenges.
As a senior member of the delivery team, the selected candidate will help drive operational excellence, continuous improvement, and customer success by fostering strong stakeholder relationships, promoting data-driven decision-making, ensuring the delivery of high-quality services and outcomes, and mentoring colleagues across the organization. This role offers the opportunity to influence both mission outcomes for federal clients and the strategic growth of CTEC’s service portfolio.
Key Client and Project Responsibilities
Required Qualifications
Education and Experience:
Other Requirements:
Pay Range- $165K/yr- $205K/yr+ Benefits(Compensation and employment offer are negotiable and will be finalized based on the candidate's relevant experience and interview assessment.)
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Cybermedia Technologies management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.
Please note: Candidate(s) will be required to go through pre-employment screening.
Cybermedia Technologies, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
