Technical Writer (SME III)

Description

NexGen Data Systems is seeking a Technical Writer (SME III). The Technical Writer (SME III) shall perform quality reviews, rewrites, and editing of a wide-range of documentation throughout the command. Works with technical experts to develop, design, edit, all forms of documentation to include Standard Operating Procedures (SOPs), Process Guides, Instructions, Notices, Memorandums, Concept of Operations (CONOPS), and other written deliverables as requested.

Roles & Responsibilities:

• Develop detailed technical and non-technical briefings, providing informational updates to chain of command in current and future development and implementation of measurements and data strategies
• Combine disparate materials into documents that flow logically and speak with one voice.
• Translate complex concepts and solutions into multiple types of documents (requirements, compliance, SOPS, test results, etc.)
• Draft documentation, user guides for all user levels, technical support and FAQs, as well as executive summaries
• Develop Standard Operating Procedures (SOPs), checklists, workflow process charts, forms, Points of Contact (POC) lists, and other documentation needed to support processes and related IA functions
• Create and maintain existing and potential data sources for local consumption; collaborate with data architect to ensure data sources availability
• Develop MS Power Point slides, MS Excel workbooks, and executive level word documents for review and forwarding to leadership
• Create and maintain existing and potential data sources for local consumption; collaborate with data architect to ensure data sources availability

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Desired/Required Skills:

• Active Department of Defense Secret security clearance required.
• 3+ years IT experience
• Fluent spoken and expert written English language skills
• Experience in authoring executive level documentation written requirements, drafting Operating Procedures, delivering/documenting test results, etc.
• Expert level experience in Microsoft Word, and PowerPoint to include creating/applying styles, headers, footers, etc.
• Familiar with tracking changes and version control
• Experience with a Configuration Management tool (SharePoint) is preferred
• Robust attention to detail
• Strong organizational skills, with the ability to work on multiple projects with multiple deadlines
• Proven ability to collaborate and negotiate with multiple stakeholders to steer and document projects through the requirements phase, establish a consensus, and complete within established timeframe
• Be able to write for multiple audiences: project managers, subject matter experts, developers, system administrators, QA testers, technical support, end users, and executive decision makers.
• Be able to write multiple documentation types, technical and non-technical: design specifications, technical requirements, installation procedures, system administration/management, test plans
• Working knowledge of the Information Technology Infrastructure Library (ITIL) Framework
• Working knowledge of government CIVPERs classification processes, as required to write evaluation statements for positions that will transition to CES

About the Company:

NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.

Benefits:

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
• Company provides short and long term disability plans.
• 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
• Comprehensive training and development program.
• 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.