Director, Product Management – Provider Network & Interoperability

Progyny, Inc. is a global leader in women’s health and family building solutions, and they are seeking a Director of Product Management – Provider Network & Interoperability. In this role, you will lead the product strategy and execution for technology that supports Progyny’s provider network and clinical data exchange, collaborating closely with various teams to deliver scalable and secure solutions.

Responsibilities:

• Own and evolve the product strategy for provider network technology, interoperability, clinical data exchange, and partner integrations
• Develop and maintain a multi-quarter roadmap aligned to business goals, client needs, provider partner needs, and technical strategy
• Partner with Product, Engineering, Operations, and business leaders to prioritize investments that improve scalability, maintainability, provider experience, and operational efficiency
• Balance strategic initiatives with tactical delivery needs, ensuring teams can deliver both near-term value and long-term platform capabilities
• Lead product efforts related to EMR integrations, practice management software integrations, APIs, clinical data exchange, claims/utilization data, and provider-facing workflows
• Ensure solutions align with healthcare interoperability standards and best practices, including HL7, FHIR, EDI, data privacy, security, and regulatory requirements
• Partner with Engineering and Architecture teams to ensure products are built with flexibility, scalability, reliability, and long-term maintainability
• Identify technical risks early, align stakeholders on tradeoffs, and communicate risks, dependencies, and decisions clearly to leadership
• Guide discovery efforts with internal stakeholders, provider partners, and users to understand needs, pain points, and opportunities
• Translate complex business, clinical, operational, and technical needs into clear product requirements, user stories, workflows, and acceptance criteria
• Establish success metrics and KPIs to measure impact on provider experience, member outcomes, operational efficiency, data quality, scalability, and ROI
• Use qualitative and quantitative insights to evaluate product performance and continuously improve solutions after launch
• Facilitate alignment across technical and non-technical stakeholders, ensuring shared understanding of priorities, tradeoffs, and outcomes
• Build strong relationships with provider partners and internal teams to support joint exploration, feedback loops, and successful adoption
• Communicate product strategy, roadmap progress, risks, and outcomes clearly to leadership and cross-functional audiences
• Grow, lead, coach, and mentor a team of product managers
• Partner with other Product Leaders and Product Operations to help define and improve product management processes, frameworks, standards, and operating rhythms
• Partner with Engineering leadership to align Agile execution models, delivery practices, and resource planning with the type of work being delivered
• Champion strong product practices, including discovery, roadmap planning, backlog management, stakeholder communication, and data-driven decision-making

Requirements:

• 7–10+ years of product management experience in healthcare technology
• Strong understanding of healthcare workflows, provider operations, EMRs, practice management systems, clinical data exchange, claims/utilization data, and healthcare data platforms
• Familiarity with healthcare data standards, integration methods, and regulatory concepts, including HL7, FHIR, EDI, APIs, data privacy, data security, utilization management, provider credentialing, provider search, and clinical outcomes
• Ability to partner closely with Engineering and Architecture teams to make informed product decisions related to software architecture, scalability, technical debt, integrations, and platform capabilities
• Proven ability to define product strategy, build roadmaps, prioritize complex work, and drive initiatives from discovery through launch and post-launch optimization
• Experienced in a player/coach leadership role leading product managers, product managers, or cross-functional delivery teams
• Excellent communication and influencing skills, including the ability to translate complex technical concepts for non-technical audiences and align stakeholders across functions
• Strong analytical skills, with the ability to define KPIs, assess outcomes, synthesize insights, and make data-informed decisions in ambiguous or complex situations
• Experience delivering products in Agile environments, including Scrum, Kanban, or hybrid delivery models
• Experience with product roadmap and execution tools such as Jira, Confluence, ProductBoard, Monday, or similar platforms. Familiarity with Figma, LucidChart, SQL, Excel
• Bachelor's degree in Healthcare, Computer Science, Engineering, Business, Technology, or a related field, or equivalent practical experience
• Experience or interest in fertility, reproductive health, women's health, or broader healthcare verticals is strongly preferred