Senior Software Developer / Operations Engineer – CIS Operations & Maintenance

SMX Services & Consulting, Inc. is seeking a Senior Software Developer / Operations Engineer – CIS Operations & Maintenance to support mission-critical IRS enterprise middleware and Common Integration Services. The successful candidate will combine software-development capabilities with enterprise middleware production-support expertise, requiring experience in troubleshooting and maintaining enterprise integration services.

Responsibilities:

• Provide application-level production support for Common Integration Services
• Troubleshoot IBM webMethods-based services
• Troubleshoot Java enterprise integration services
• Monitor application and middleware health
• Resolve REST and SOAP service issues
• Resolve XML, XSD, and JSON mapping issues
• Analyze application performance and errors
• Use AppDynamics and ELK/Elastic Stack for troubleshooting
• Support ServiceNow incident-management processes
• Perform application-level incident triage
• Develop root-cause-analysis technical inputs
• Support release validation
• Support failover and fallback activities
• Troubleshoot certificate and credential dependencies
• Troubleshoot consumer integration issues
• Correct application defects
• Maintain operational runbooks
• Maintain system and interface documentation
• Support high-volume enterprise integration environments
• Support mission-critical IRS operational periods
• Participate in 24x7 operational-response coverage when required

Requirements:

• Minimum 5 years of relevant middleware development and production-support experience
• Enterprise middleware
• Enterprise application integration
• IBM webMethods Integration Server / ESB or comparable enterprise integration technology
• Java-based integration applications
• REST APIs
• SOAP web services
• XML, XSD, and JSON
• Business Rules Engine technologies
• Batch or bulk integration services
• Red Hat OpenShift
• Linux
• AppDynamics
• ELK/Elastic Stack
• ServiceNow
• Production incident response
• Root-cause analysis
• Release validation
• Application failover/fallback support
• Application certificates and credentials
• Consumer integration troubleshooting
• Operational runbooks