Sales Operations Project Manager

Fellowes Brands is a company committed to enhancing work experiences and has been recognized as a top workplace. As a Sales Operations Project Manager, you will serve as the operational backbone for sales and field execution teams, managing key sales projects and ensuring customer needs are met promptly and accurately.

Responsibilities:

• Manage day-to-day project tracking across customer opportunities, sales initiatives, modular resets, promotional placements, and key follow-ups
• Coordinate timelines, deliverables, meeting notes, action items, and internal follow-up across sales, marketing, logistics, and other cross-functional teams
• Build and maintain project trackers, status updates, deadline calendars, dashboards, and organized documentation to keep workstreams on track
• Serve as a central point of contact for internal coordination, ensuring customer and retailer requests are handled quickly, accurately, and professionally
• Proactively identify risks, gaps, delays, or outstanding information and follow up with the appropriate team members before issues escalate
• Support customer-facing deliverables, including meeting preparation, line review materials, presentation support, digital or physical materials, and interaction tracking
• Manage product sample requests, inventory logs, delivery coordination, timelines, and documentation tied to sell-in meetings, retailer reviews, and new item submissions
• Support modular recap management by collecting, consolidating, validating, and organizing execution data from internal teams
• Conduct store visits across key retailers to assess in-store execution and gather competitive insights, including shelf photos, pricing activity, promotional activity, displays, assortment, and competitive products
• Maintain organized records of customer interactions, modular updates, sample activity, store findings, action items, and competitive intelligence
• Use digital tools, including AI where appropriate, to improve efficiency, documentation, meeting recaps, communication, and workflow management

Requirements:

• Experience in sales operations, retail project management, customer operations, category support, field execution, or a related role
• Project management skills with the ability to manage multiple priorities in a fast-paced environment
• Experience building and maintaining trackers, timelines, project plans, status reports, and dashboards
• Strong Excel skills and comfort working with sales data, POS reports, recap spreadsheets, and operational reporting
• Proficiency in PowerPoint and ability to prepare clear, polished materials for internal and customer-facing use
• Strong written and verbal communication skills
• Experience managing shared drives, document repositories, and collaboration tools such as SharePoint or Google Drive
• Ability to quickly learn new tools, systems, and digital platforms
• Walmart experience is highly preferred, including familiarity with Walmart Retail Link, Scintilla, Item 360, or related supplier-facing tools
• Experience working with Walmart, including familiarity with Walmart tools, portals, and ways of working
• Openness to using AI tools to improve efficiency, including drafting recaps, summarizing data, and automating routine communication