Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience with software development in one or more programming languages.
3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.

Preferred qualifications:

Master's degree or PhD in Computer Science or a related technical field.
5 years of experience with data structures and algorithms.
3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
Experience building or integrating with communication systems (e.g., telephony, WebRTC, chat) and AI agents.
Experience with Generative AI, large language models (LLMs), or conversational AI systems, especially in the development of AI agents or agentic frameworks.

About the job

Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at a massive scale, and extend well beyond web search. We're looking for developers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our developers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

You will join a highly technical, fast-paced developing team transforming customer interactions through AI. In this role, you will build the "front door" connecting next-generation AI agents to millions of users, and develop cloud-based "last-mile" integrations that power seamless chat and voice experiences.You will ensure reliable and scalable GenAI interactions directly at the customer touchpoint that shape the future of applied AI by developing our core first-party integration platforms.
The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on cutting-edge projects and shape the future of AI in a fast-paced, collaborative, and impactful environment.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Canada: $182000 - $186000 (CAD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive the end-to-end development and technical design for integrating AI agents across various first- and third-party chat and voice surfaces, guiding the team through complex performance and reliability challenges.
Partner closely with Product Management, UX, and AI research teams to translate complex requirements into AI-powered customer support experience.
Lead technical relationship-building and co-development efforts with key external partners to ensure their technologies integrate seamlessly with our platform.
Apply deep technical knowledge in telephony, chat, or Generative AI to guide product direction and successfully navigate complex technical trade-offs.
Deliver in a fast-paced, action-oriented environment to accelerate development and deliver robust solutions in a rapidly evolving domain.

Senior Software Developer, Generative AI, Google Cloud Applied AI, Concorde Gateway

Key skills

About this role

Minimum qualifications:

Preferred qualifications:

About the job

Responsibilities