Analyst, Sr Business Systems II

BlueCross BlueShield of South Carolina is a leading health insurance company with a strong community presence. They are seeking a Senior Business Systems Analyst to define customer needs and provide guidance in business analysis activities for high-visibility projects, while also mentoring less experienced staff.

Responsibilities:

• Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business analysis activities in support of large, high-visibility project and support efforts. Provide guidance for less experienced staff to ensure they remain on target for meeting customer requirements
• 25% Elicit and document user requirements to meet a business objective. Sets customer expectations on feasibility. Identify and validate requirements and organize the information into a logical document using business analysis models that are understood by the customer and Information Systems
• 25% Act as the Subject Matter Expert for one or more lines of business on various projects. Mentor less experienced business systems analysts
• 10% Ensure understanding of why the business solution was chosen and guide both technical and customer departments in the development of the systems
• 10% Facilitate the transfer of knowledge about the 'big picture' direction of the business units to others who support them. Provide guidance to less experienced team members so they can transfer this knowledge to technical departments
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities
• 10% Provide the business direction for system changes
• 10% Validate the business need for solutions to business problems and process improvements

Requirements:

• Agile Scrum Master Experience
• Agile Product Owner or Agile Business Analyst Experience
• Cloud hosted application experience
• Medicare Experience
• Jira/Confluence
• TestRail/ALM
• Bachelor's degree in Computer Science, Business Administration, or other job related field
• 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree
• 8 years of IT business analysis experience
• Azure DevOps, GitHub Actions
• Understanding DevOps practices and helps in managing cloud-based analytics pipelines and deployments
• Experience with version control, automated testing, and deployment of workflows