AI & Business Transformation Analyst (Volunteer)

BizLeadhers is seeking a volunteer AI & Business Transformation Analyst to support AI strategy across their programs. This role involves researching AI trends, partnering with stakeholders to streamline workflows, and providing actionable insights to enhance program delivery and participant experience.

Responsibilities:

• Track developments in generative AI relevant to small business, entrepreneurship, and education/mentoring platforms
• Translate findings into practical recommendations for SST and related program systems
• Partner with program and operations stakeholders to identify where AI can streamline participant-facing workflows, tools, or systems beyond SST (e.g., Pod Manager operations, participant communications, program reporting)
• Support enterprise-level initiatives that apply AI to business transformation within the program/participant ecosystem — process improvement, tooling evaluation, systems modernization
• Evaluate SST against other AI mentoring/business-guidance tools on the market — capability, quality of guidance, safety guardrails, user experience
• Produce clear, actionable comparisons (strengths, gaps, differentiation opportunities) that inform strategic decisions
• Assess how SST could be more deeply integrated into BizLeadhers' LMS/curriculum platform, from both a workflow and technical feasibility standpoint
• Research the AI features already built into the LMS itself, and flag overlaps, gaps, or opportunities to combine SST's capabilities with native LMS functionality
• Analyze how SST's model could extend to newer offerings — including the Entrepreneur Essentials fast-track and on-demand mini-courses beyond the original 12-week curriculum
• Identify where AI can responsibly improve program delivery, Pod Manager workflows, or participant experience across the broader portfolio
• Ensure recommendations reflect BizLeadhers' mission to serve women and BIPOC entrepreneurs — guidance attuned to the systemic barriers these founders face

Requirements:

• Genuine interest in AI and how it's applied practically
• Comfortable evaluating and comparing AI/software tools
• Basic skill in mapping workflows and spotting inefficiencies
• Comfortable working with different teams — program, ops, curriculum
• Strong analytical and writing skills
• Curious, self-driven researcher
• Comfortable working async and remotely
• Available for the weekly standup (Wed or Thu)
• Bonus: experience with LMS platforms, ed-tech, or startups