Job Summary:
We are seeking a Deskside Support Engineer to provide onsite technical support for end-user devices in an enterprise environment. The ideal candidate will have experience troubleshooting Windows laptops/desktops, printers, and peripherals, along with knowledge of Active Directory, device imaging, and ITSM ticketing tools.

Required Skills:

Experience with Desktop/Deskside Support
Windows 10/11 troubleshooting
Active Directory & Microsoft 365 support
Printer and peripheral support
PC imaging/deployment (SCCM/Intune preferred)
ITSM tools (ServiceNow or similar)
Strong customer service and communication skills

Desktop Support

Key skills

About this role