Bachelor s degree in computer science, Software Engineering, or related field
15 + overall experience in IT and 10 to 12 years of relevant experience of consulting/supporting Order to Cash & Procure to Pay cycles on ERP systems
Hands-on experience and understanding of Order to Cash and Procure to Pay end to end cycles. D365 & Oracle ERPs experience is mandatory
Significant expert ERP domain knowledge and technology agnostic
End to end ERP experience (majorly 2 dominant systems: D365 & Oracle)
Expert in handling Order to Cash and Procure to Pay cycles / tickets to appropriate teams and bring them to closure
Should have worked as a hyper care support consultant/PM in past on D365 & Oracle ERPs

Mandatory Skills:

End to end and extensive experience in Order to Cash & Procure to Pay cycles (D635 & Oracle two dominant ERPs, specifically)
Hypercare support experience
Experience of working with Service Now for hypercare support

Good to Have:

Hypercare support functional MFG/SCM Consultant - Independent consultants only

Key skills