Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.
The Corporate Command Center Supervisor is responsible for supervising the daily operations of the Corporate Command Center and its staff, ensuring effective and efficient monitoring, response, documentation, and coordination of emergency and operational activities for Emergency Management and Security. This role involves supervising a team of command center officers, maintaining communication with various departments and nationwide properties, and ensuring staff adherence to established protocols and procedures.
What You'll Do:
Supervise a team of Emergency Management Corporate Command Center officers, providing guidance, support, and performance feedback.
Supervise the daily operations of the Corporate Command Center, ensuring effective monitoring and response to incidents and emergencies.
Coordinate the Command Center response to emergency situations, ensuring timely and effective resolution.
Supervise staff as they are the primary point of contact for communication within the command center and with other departments.
Liaise with external agencies, county EOC's, vendors, and stakeholders as needed.
Support Emergency Management Operations during storms, to include deploying as needed to incidents or to support government operations representing Westgate.
Ensure data security and confidentiality in accordance with organizational policies.
Supervisor role may include completing the activities of Command Center staff as needed.
What You'll Bring:
Experience
Education & Certifications
Skills & Knowledge
Why Westgate?
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
