Clinician Contracting Advisor

Job Description:

Job Title: Clinician Contracting Advisor
Job Grade: A11

Salary: From £26,300 DOE and location + Fantastic benefits
Location status: Hybrid (flexible working options available)
Location: Bupa Place, Salford

Permanent/fixed term contract: Permanent
Shift pattern: Full-time 37.5hrs

About the Role

At Bupa, we’re committed to providing high-quality, accessible and affordable healthcare to our members. As one of the UK’s leading private healthcare providers, we work with around 35,000 consultants and therapists and invest approximately £350m each year in patient care.

We’re looking for a Clinician Contracting Advisor to join our dynamic team. In this role, you’ll be responsible for building strong relationships with clinicians, negotiating contracts and fees, and supporting the delivery of value-driven healthcare services.

What You’ll Be Doing

• Reviewing and approving applications from clinicians seeking recognition with Bupa
• Negotiating contracts and fee structures to deliver value for customers
• Managing inbound clinician queries across phone, email, and webchat professionally and efficiently
• Supporting the implementation of national tenders and agreeing changes to services contracts
• Handling and resolving complaints in line with regulatory standards
• Maintaining accurate records and updating systems with contract details and interactions
• Collaborating with internal teams and escalating issues when needed

What We’re Looking For

• Strong communication skills with the ability to explain complex topics clearly
• Confidence negotiating and managing challenging or sensitive conversations
• Ability to manage multiple priorities and work independently
• Experience interpreting contracts and working with data
• A collaborative team player with a positive, proactive approach
• Strong problem-solving skills and attention to detail
• Comfortable using enterprise systems and analysing information
• GCSE-level education (or equivalent experience)
• Experience in healthcare or another complex, multi-service environment is desirable

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

Time Type:

Full time

Job Area:

Property & Facilities

Locations:

Bupa Place