Medical Secretary / Clinical Secretary

Location: New Haven, CT (On-Site)

Duration: 6-Month Contract

Schedule: 7.5-hour shifts between 7:00 AM - 6:00 PM, Monday-Friday

Pay Rate: $25.00/hour

About the Role

One of Connecticut's leading healthcare systems is seeking a Medical Secretary to support a busy oncology department in New Haven. This position provides clinical scheduling, patient access, and administrative support while serving as a key point of contact for patients, providers, and visitors. The ideal candidate is detail-oriented, customer-focused, and experienced working in a fast-paced medical environment.

Key Responsibilities

• Schedule and coordinate patient appointments using EPIC.
• Manage a high volume of incoming phone calls and faxes, prioritizing and directing inquiries appropriately.
• Check patients in and out for appointments.
• Verify patient information and maintain accurate medical records.
• Provide exceptional customer service to patients, families, visitors, and referring providers.
• Assist with patient registration, intake, and appointment coordination.
• Handle administrative and clerical duties to support clinical operations.
• Communicate effectively with providers, clinical staff, and patients to ensure efficient workflow.
• Provide coverage and support across various clinical areas as needed.
• Maintain confidentiality and compliance with healthcare regulations.

Required Qualifications

• Experience as a Medical Secretary, Medical Receptionist, Patient Service Representative, or similar healthcare support role.
• Experience working with EPIC or another electronic medical record (EMR) system.
• Strong patient service and customer support skills.
• Knowledge of patient registration, scheduling, and healthcare office procedures.
• Excellent communication, organisational, and multitasking abilities.
• Ability to thrive in a fast-paced healthcare environment.

Preferred Qualifications

• Oncology experience preferred but not required.
• Experience with patient access and prior authorisation processes.
• Additional healthcare administrative or front-desk experience.

Why Apply?

• Opportunity to work with one of Connecticut's premier healthcare systems.
• Gain valuable experience within a busy oncology practice.
• High-performing contractors may be considered for permanent opportunities.
• Collaborative team environment with opportunities for growth and development.

Keywords: Medical Secretary, Clinical Secretary, Medical Receptionist, Patient Service Representative, Patient Access Representative, EPIC, EMR, Patient Registration, Healthcare Administration, Front Desk Coordinator.

Job Type & Location

This is a Contract position based out of New Haven, CT.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Haven,CT.

Application Deadline

This position is anticipated to close on Aug 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.