ERP Administrator

Department: Systems

Employment Type: Full Time

Location: Oregon - Clackamas

Reporting To: Systems Implementation Manager

Compensation: $110,000 - $130,000 / year

Description

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NJ, NY, OH, OR, OK, WA, and across all of Canada with more launches on the horizon.

Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.

Embody Wyld Core Values, The Wyld Way

Wyld’s core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.
-Make a Mark

-We Blaze Our Own Trail

-Brand First

-We Mean Business

Summary
The ERP Systems Administrator ensures the reliable performance of ERP systems for Wyld. They will maintain the software and ensure it is producing efficient results for the business. This includes monitoring system performance, implementing software upgrades, and troubleshooting issues that arise. This individual will be responsible for all day-to-day tasks and support relating to the ERP.

The ERP Systems Administrator may also work on projects designed to identify security and efficiency issues and develop solutions to those issues. The ERP Administrator will also act as a liaison between functional process owners and any technical resources such as external developers or IT network specialists. Occasionally, they are also responsible for training staff in using this software. Must be able to work a flexible schedule.

Duties and Responsibilities

The duties and responsibilities below outline the expected skills, abilities, and experience required to perform this role successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Assist users in all aspects of ERP system use
Develop, recommend and implement strategies and programs that address company objectives
Provides functional and technical support for the ERP and related system-environments; monitor the system daily and respond in a timely manner to security, usability concerns and resolve help desk requests
Manage the configuration and operation of a web-based ERP platform; provide technical support for the ERP and software issues
Identify, gather and document requirements from users and stakeholders to customize and propose technical solutions that meet Wyld sales processes
Assist integration of Salesforce with the ERP and maintain communication between the two
Work with the Business Systems team and external vendors to achieve company goals
Work closely with the ERP provider/vendor to test and implement development changes
Work with other IT stakeholders to ensure overall ERP and related systems health and data protection, own and upkeep systematic plans for backup, recovery and business continuity actions
Co-Lead ERP related projects, diagnostic tests and resolving issues to optimize system performance
Work with other IT staff to integrate ERP systems or its DB with other key Applications for data reporting
Ensure ERP systems and related subsystems meet security and audit requirements
Additional duties and responsibilities may be assigned based on business needs

Qualifications

The qualifications listed below are representative of the knowledge, skills, education, experience, and abilities required to perform this role successfully.

Education & Experience

Experience with Sage Intacct is required
A minimum of 3 years experience in ERP systems and/or administration
Proven track record of analyzing complex processes and driving execution of improvements
Demonstrated successful transition and implementation of workflows and policies
Experience transforming data into executive-level dashboards and reports that can be utilized to make business decisions
Understanding of relational databases and data integration tools
Strong manufacturing environment knowledge is preferred
Hands-on experience with the following technology stack: Windows, Microsoft Office, Slack, Sage Intacct, Power BI, Wherefour, Salesforce, Shopify eCommerce
Strong project management, organizational, analytical, and presentation skills
Demonstrated ability to apply critical thinking to processes to develop, recommend and implement strategies and programs that address company objectives
Strong interpersonal skills and ability to professionally interact with managers, staff and officers at all levels of the organization with diplomacy and professionalism
Not afraid to take ownership; demonstrates a growth mindset
Effectively communicate information and respond to questions/suggestions from various levels within the company
Exceptional team player attitude, unafraid of rolling up the sleeves when necessary
Ability to think quickly on your feet, and problem solve effectively
Possess mathematical skills: addition, subtraction, multiplication and division
Travel between sites will be required

Ability & Technical Skills

Ability to work with a strong sense of urgency while maintaining accuracy in a fast-paced manufacturing environment.
Ability to read, write, and communicate effectively in English.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to handle confidential and sensitive information with professionalism and discretion.
Familiarity with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms.
Ability to travel occasionally between Company buildings or work sites, as needed.

Certifications & Compliance

Must be at least 21 years of age, as required by applicable state regulations.
Must successfully complete a pre-employment background check, where permitted by law.
Must obtain and maintain all licenses, permits, certifications, or registrations required by applicable federal, state, provincial, or local laws and regulations.
ServSafe Certification or Food Handler's Card is preferred, where applicable.

Additional Requirements

Compliance with all company safety, sanitation, quality, and food safety policies is required at all times.
Must be willing to work a flexible schedule.

Benefits

You'll receive a competitive salary of $110K-130K/year, 11 paid holidays, 120 hours of PTO, 401K, and fully paid health, dental and vision insurance.

Wyld is an Equal Opportunity Employer.

ERP Administrator

Key skills

About this role

ERP Administrator

Description

Duties and Responsibilities

Qualifications

Benefits