Data Center Field Service Engineer (Transformer-Specific)

Procom is searching on behalf of its Energy client for a permanent Data Center Field Service Engineer specializing in transformers. The role supports transformer lifecycle management for data centers and utility networks through remote and on-site service, installation, testing, troubleshooting, customer coordination, and compliance activities.

Responsibilities:

• Deliver remote and on-site service for installation, maintenance, and advanced support
• Install transformer hardware, sensors, and accessories
• Configure and validate physical communication connectivity
• Integrate and test transformer software, including firmware upgrades
• Serve as the on-site contact for customers and subcontractors
• Strategically assign tasks to reduce costs and project time
• Test SEL relays using Omicron relay test sets or equivalent
• Employ standard industrial communication protocols, including Modbus and BACnet
• Perform protection relay testing at specified settings using an Omicron relay test set or comparable equipment
• Conduct electrical tests on transformers, such as bushing power factor and capacitance, core megger, TTR, winding resistance, insulation power factor, and insulation resistance
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines

Requirements:

• Associate degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience
• Physically fit for duty and fieldwork
• Proficient in Microsoft Office tools
• Valid driver's license and ability to travel up to 85%
• Work authorization permitting employment for Hitachi Energy in the United States
• Experience in data center fieldwork
• Familiarity with SEL relays and Omicron relay test sets
• Knowledge of industrial communication protocols
• Strong problem-solving skills
• Excellent communication and teamwork abilities