Jr. Business Analyst-HR Technology

Software Guidance & Assistance, Inc. (SGA) is a women-owned technology and resource solutions provider that delivers IT consulting and staffing services. The company is seeking a Jr. Business Analyst focused on HR Technology to govern Jira portfolio data, manage enhancement intake, support executive reporting, and lead HR software optimization and governance processes for a SaaS client.

Responsibilities:

• Own and enforce Jira governance standards across HR Technology initiatives and enhancements, including reporting status, milestones, risks, trends, and summaries
• Drive regular portfolio hygiene cadences to identify and address stale data, late milestones, and incomplete records
• Govern enhancement intake and tracking (including Small Enhancement Requests), ensuring clear separation between strategic initiatives, enhancements, and run work
• Maintain and evolve Jira and enhancement guidance to support consistent usage across HR Tech teams
• Prepare portfolio data and insights for executive‐level forums by ensuring accuracy, clarity, and risk visibility
• Lead the HR category for the Software Optimization program by guiding requestors through Nestware, Non‐Standard Request (NSR), and Software Standards Committee (SSC) processes, and partnering with governance bodies to drive compliant outcomes
• Validate intended software usage and document exclusions to prevent overlapping tools and scope creep

Requirements:

• 2-5 years of experience in Business Analyst
• Experience supporting portfolio governance, delivery reporting, or operational processes in a technology or enterprise environment
• Working knowledge of Jira (or similar tools) for initiative and enhancement tracking
• Strong attention to detail, with the ability to identify data gaps, risks, and inconsistencies
• Clear written communication skills and the ability to influence through documentation and standards
• Comfort working across multiple stakeholders and navigating governance processes
• Bachelors degree or equivalent work experience