Senior Network Engineer for Public Safety’s Next-Generation 9-1-1

Atos provides public safety solutions and services that help agencies transform and succeed in challenging circumstances. The company is seeking a Senior Network Engineer to support its Next-Generation 9-1-1 solution by designing, deploying, securing, monitoring, and maintaining highly available network and voice infrastructure. The role also provides advanced incident support, leads network projects, maintains technical documentation, and coordinates with stakeholders and service providers.

Responsibilities:

• As a Senior Network Engineer with an in-depth knowledge of security requirements for deploying voice solutions in the field. Experience configuring Cisco Routers, Switches, SDWAN and VXLAN to predefined standards in a voice environment ensuring an 99.999% uptime. Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems
• Knowledge of the NG911 topology and associated equipment
• Participating in network planning, engineering, and architecture processes
• Produce and/or maintain technical and procedural documentation as directed
• Provide 2nd or 3rd level support on incidents and service requests
• Deploy, configure network devices based on designs and standards provided
• Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
• Secure network system by establishing and enforcing policies
• Diagnose, troubleshoot, and resolve complex network issues in a timely manner
• Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance
• Coordinate activities among multiple groups to ensure 99.999% uptime for the organization
• Provide on-call technical support after hours and on weekends as needed
• Document designs and policies associated with networks and maintain proper documentation of systems configurations
• Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows
• Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met
• Collaborate with stakeholders to gather requirements and provide recommendations for network improvements
• Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards
• Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks
• Ensure compliance with organizational policies and regulatory standards
• Managing and working with other Managed Service Providers such as Lumen Versa

Requirements:

• In-depth knowledge of security requirements for deploying voice solutions in the field
• Experience configuring Cisco Routers, Switches, SDWAN and VXLAN to predefined standards in a voice environment ensuring an 99.999% uptime
• Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems
• Knowledge of the NG911 topology and associated equipment
• Participating in network planning, engineering, and architecture processes
• Produce and/or maintain technical and procedural documentation as directed
• Provide 2nd or 3rd level support on incidents and service requests
• Deploy, configure network devices based on designs and standards provided
• Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
• Secure network system by establishing and enforcing policies
• Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments: Cisco SD-WAN, Versa, Cisco ISR and ASR Routing platforms, Cisco Nexus 9K Switching, Cisco Catalyst Switching, Cisco NG Firewalls, Cisco ASA Firewalls, VXLAN
• Diagnose, troubleshoot, and resolve complex network issues in a timely manner
• Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance
• Coordinate activities among multiple groups to ensure 99.999% uptime for the organization
• Provide on-call technical support after hours and on weekends as needed
• Document designs and policies associated with networks and maintain proper documentation of systems configurations
• Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform)
• Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences)
• Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows
• Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met
• Collaborate with stakeholders to gather requirements and provide recommendations for network improvements
• Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards
• Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks
• Ensure compliance with organizational policies and regulatory standards
• Understanding and knowledge of security NIST, CIS, or NENA
• Managing and working with other Managed Service Providers such as Lumen Versa
• Possess clear and effective communication skills (oral and written English)
• Excellent email and telephone etiquette
• 10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks
• 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.)
• Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline
• Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience
• Azure, GCP and/or VMware Certification
• NG 9-1-1 networking or carrier grade voice networking