Product Engineer

PRESHai builds production AI systems for IT channel organizations, including distributors, vendors, VARs, and MSPs. The Product Engineer will own the reusable product and platform layer behind PRESHos and client delivery. The role focuses on building agent tools, integrations, developer platforms, and reliable production capabilities that help delivery engineers ship faster and reduce reinvention.

Responsibilities:

• Build and improve PRESHos and the shared platform used across PRESHai client engagements
• Create reusable agent tools, workflows, MCP servers, integrations, and deployment patterns
• Own product capabilities across retrieval, memory, data pipelines, evals, observability, and human-in-the-loop workflows
• Turn repeated client needs into secure, reliable primitives that our FDEs can use instead of rebuilding
• Improve internal SDKs, scaffolding, documentation, and developer experience
• Ship and operate production systems end to end, including monitoring, retries, security, tenant boundaries, and ongoing improvement
• Use current frontier models and AI coding or agent harnesses as part of daily delivery, and bring effective approaches into the platform