Project Manager (Agile Content Delivery)

McGraw Hill is a leading provider of digital and print educational resources and learning platforms for students and educators worldwide. The Project Manager (Agile Content Delivery) supports the execution of complex agile programs by coordinating cross-functional teams, facilitating agile ceremonies, managing dependencies and risks, and maintaining stakeholder communication and program documentation.

Responsibilities:

• Agile Program Management: Support planning, execution, and delivery of complex agile programs by coordinating cross-functional teams, maintaining up-to-date scope documentation, and ensuring alignment across multiple product teams
• Facilitate Agile Ceremonies: Organize and lead key agile ceremonies (refinements, progressions, alignments, retrospectives, etc.) while ensuring consistent application of agile practices and resolving operational roadblocks
• Dependency & Risk Management: Identify, track, and manage cross-team dependencies and program risks, proactively escalating issues and coordinating mitigation strategies with relevant stakeholders
• Operational Support: Provide day-to-day support to agile teams by ensuring tools and resources are available and act as a liaison between technical, product, and business stakeholders
• Stakeholder Communication & Reporting: Maintain transparent communication with stakeholders through regular status reports, key metrics, and timely updates on program progress, risks, and scope changes
• Continuous Improvement: Drive process optimization by identifying efficiency gains, supporting adoption of new tools and techniques, and fostering a culture of innovation and knowledge-sharing
• Program Documentation & Metrics: Ensure all program documentation (roadmaps, release plans, issue logs) is maintained and track performance metrics such as velocity and burn-down charts to guide data-driven decision-making
• Support Product & Technical Leadership: Collaborate closely with product managers and cross-functional leaders to align program objectives with business priorities and translate high-level goals into actionable team plans

Requirements:

• Minimum 3 years in a program or project coordination role
• At least 1 year in an agile environment
• Familiarity managing cross-functional programs across multiple agile teams
• Hands-on experience with agile project management tools such as Jira, Trello, or similar platforms
• Strong understanding of agile frameworks (Scrum, Kanban)
• Knowledge of program management best practices, including dependency management and risk resolution
• Excellent organizational, communication, and leadership abilities
• Comfort engaging stakeholders at all levels — product, technical, and business leadership
• Strong problem-solving, conflict resolution, and interpersonal skills
• High attention to detail and a results-driven mindset
• Ability to work independently as a self-starter
• Bachelor's degree in Business, Project Management, Information Technology, or a related field — or equivalent professional experience in agile program or project management
• Agile certifications (e.g., CSM, CSPO)
• Experience with large-scale agile frameworks such as SAFe or LeSS
• Prior experience in the EdTech industry
• Familiarity with DevOps and CI/CD practices
• Experience coordinating global or distributed teams