PC Technician

Description

We are looking for a PC Technician to support end-user technology needs in Phoenix, Arizona. This is a Contract position focused on maintaining computer hardware, preparing devices for deployment, and resolving technical issues across desktop environments. The ideal candidate brings hands-on experience with Dell Technologies equipment, Microsoft platforms, operating systems, networking fundamentals, and Active Directory while delivering dependable deskside support.

Responsibilities:
Provide on-site technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users.
Install, configure, and deploy computer hardware and software in alignment with organizational standards and project needs.
Troubleshoot operating system, Microsoft application, and connectivity problems across a variety of user devices.
Support account-related tasks within Active Directory, including basic user and system administration activities.
Prepare and image systems for new deployments, replacements, and refresh initiatives using established configuration practices.
Diagnose hardware failures on Dell Technologies equipment and coordinate repair or replacement as needed.
Maintain accurate asset, configuration, and support records to promote consistency and operational visibility.
Deliver deskside support for escalated technical concerns, working directly with users to restore functionality efficiently.

Requirements

Hands-on experience supporting PC hardware, laptops, and related peripherals in a detail-focused environment.
Working knowledge of Dell Technologies systems and standard desktop support procedures.
Proficiency with Microsoft environments, including common business applications and Windows operating systems.
Understanding of networking concepts such as connectivity, device communication, and basic troubleshooting.
Experience using Active Directory for routine user and device support tasks.
Familiarity with configuration management, imaging, and device deployment activities.
Ability to provide effective deskside support with strong problem-solving and customer service skills.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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