ob Responsibilities:

Installing network hardware, components, and cabling.
Troubleshooting and resolving issues on the network.
Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements.
Ability to provide technical support through various means of communication.
Collaborate easily with business unit and project managers.
Assisting operations team in the form of network design, implementation, and problem resolution.
Meet quality, productivity, turnaround time and other expectations.
After hour support and any other ad hoc duties.
Optimize stability, availability, reliability, and performance of networking infrastructure.
Conduct and make recommendations on LAN & WAN resource, performance, and capacity planning.

Must Have:

8 years: Designing, implementing, and supporting enterprise network infrastructure, including LAN, WAN, SD-WAN, Internet, and data center technologies.

8 years: Installing, configuring, and supporting network equipment, including routers, switches, wireless infrastructure, DNS, DHCP, VPN, and network security technologies.

8 years: Network troubleshooting and analysis utilizing packet captures, monitoring tools, and performance diagnostics.

4 years: Experience supporting cloud connectivity and hybrid network environments.

4 years: Experience managing vendor-delivered network services and coordinating infrastructure projects.

Voice / Unified Communications

4 years: Experience in VoIP engineering, unified communications, or telecommunications environments.

4 years: Experience with SIP, RTP, QoS, dial plans, call routing, and VoIP protocols.

4 years: Experience administering and supporting enterprise voice platforms, such as Cisco Unified Communications Manager (CUCM), Unity Connection, CER, or equivalent systems.

4 years: Experience troubleshooting voice quality, call processing, call routing, and telecommunications issues.

4 years: Strong knowledge of TCP/IP networking, NAT, DNS, DHCP, QoS, and their impact on voice services.

2 years: Experience supporting cloud-based voice or collaboration platforms such as Microsoft Teams Phone, Webex Calling, or equivalent solutions.

Preferred Skills:

5 years: Advanced knowledge of enterprise networking technologies, including EIGRP, BGP, STP, VPC, mLACP, MLAG, VRF, IPv4/IPv6, VSS, multicast technologies (IGMP, PIM, Anycast-RP, MSDP), and network segmentation.

5 years: Experience with network access control and authentication technologies, including 802.1X, EAP-TLS, PEAP-MSCHAPv2, TACACS+, and RADIUS.

5 years: Experience administering and troubleshooting Cisco enterprise networking platforms, including Cisco IOS, Cisco NX-OS, and modern data center networking technologies.

2 years: Experience with Cisco DNA Center, network automation, or software-defined networking solutions.

Experience with enterprise monitoring, logging, and troubleshooting platforms, including Syslog, SNMP, and network performance monitoring tools.

Demonstrated ability to manage complex technical projects and infrastructure initiatives with minimal supervision.

Strong sense of ownership, accountability, and commitment to delivering reliable business outcomes.

Voice / Unified Communications

2 years: Experience supporting cloud-based voice and Unified Communications as a Service (UCaaS) platforms, such as Microsoft Teams Phone, Webex Calling, or equivalent solutions.

4 years: Experience supporting Cisco Unified Communications environments, including CUCM, Unity Connection, CER, SIP trunks, gateways, and call routing.

4 years: Working knowledge of VoIP security, encryption, QoS, firewall configurations, and voice network design principles.

4 years: Proficiency with VoIP technologies and protocols, including SIP, RTP, SRTP, H.323, and VoLTE.

4 years: Experience using network monitoring, call analytics, and VoIP performance management tools to troubleshoot and optimize voice services.

4 years: Experience supporting telephony hardware, including IP phones, voice gateways, session border controllers (SBCs), and related infrastructure.

Preferred Certifications: Cisco CCNA, CCNP Enterprise, CCNP Collaboration, or equivalent industry certifications.

Network Engineer

Key skills