Director of Product Management, Emphasys PHA

Aquila, a group within Constellation Software Inc., invests in and supports category-defining B2B and B2G software businesses, while its Emphasys PHA division provides software for public housing authorities across the United States. The Director of Product Management will lead the Product function, define product strategy and roadmaps, establish disciplined product management practices, coach a team of Product Owners, and guide the transition from a legacy desktop application to a modern web-based platform. The role will also collaborate cross-functionally and help adopt AI-enabled product development practices.

Responsibilities:

• Set the product direction. You will define and communicate a clear product vision and strategy, connecting customer needs, market opportunities, and business priorities. You will translate that direction into a longer-term roadmap that gives teams greater clarity on where we are going, why it matters, and what comes next
• Bring structure to product management. You will establish stronger product management practices, operating rhythms, and agile ways of working. You will bring greater discipline to prioritization, backlog management, planning, and decision-making, helping the team move from reactive delivery toward a more consistent and strategic approach
• Lead the evolution of the product. You will help guide the continued transition from a legacy desktop application toward a more modern, web-based product. Partnering closely with Development, you will balance innovation, technical investment, customer commitments, and business priorities to support predictable, high-quality delivery
• Develop and empower the team. You will lead, coach, and develop a team of three Product Owners, building their product management capabilities and creating greater clarity around ownership and accountability. Initially operating as a player-coach, you will provide hands-on guidance while helping the team become increasingly strategic and effective
• Bring the customer into product decisions. You will engage directly with customers to understand their workflows, challenges, and priorities and bring those insights back into product strategy and planning. You will confidently present product direction, listen to feedback, and ensure customer needs are considered alongside broader market and business opportunities
• Connect Product across the business. You will partner with Development, Sales, Marketing, and industry leadership to create stronger alignment around product priorities and opportunities. You will contribute product insight to positioning, packaging, pricing, strategic accounts, and growth discussions, helping connect product decisions to customer value and business outcomes

Requirements:

• You have led a product team and know how to build the structure, practices, and accountability that enable people to do their best work
• You have experience coaching and developing Product Owners or Product Managers while remaining close enough to the work to provide practical, hands-on guidance when needed
• You can translate customer needs, market opportunities, and business objectives into a clear product strategy and actionable roadmap
• You know how to prioritize competing needs, make thoughtful trade-offs, and bring greater discipline and predictability to how product decisions are made and executed
• You have worked within strong product management environments and understand agile principles, backlog management, roadmapping, prioritization, and product lifecycle practices
• You can assess what is working, identify where greater structure is needed, and introduce processes that help a team become more strategic and effective without adding unnecessary complexity
• You are comfortable engaging directly with customers to understand their workflows, challenges, and priorities and using those insights to inform product decisions
• You can present product direction with confidence, navigate differing perspectives, and build credibility with customers and industry stakeholders
• You can build trusted relationships across Development, Sales, Marketing, and leadership teams, bringing different perspectives together around shared priorities
• You communicate clearly with both technical and non-technical audiences and can challenge assumptions, influence decisions, and push back constructively when needed
• You are comfortable joining an established business and product at an important point in its evolution
• You bring curiosity and sound judgment to learning a specialized market and are open to exploring how emerging technologies, including AI-assisted development, can support better products and more effective ways of working
• You are curious about how AI is changing the product discipline and are motivated to explore how it can improve the way products are discovered, developed, and delivered
• You may already have experience incorporating AI-enabled tools or methodologies into product practices, or you bring the curiosity and willingness to learn, experiment, and help a team adopt new ways of working as technologies and approaches continue to evolve