Senior Software Engineer

First Citizens Bank is seeking a Senior Software Engineer to provide complex technical support for data processing systems. The role enhances software and processes, analyzes, codes, tests, and implements system changes, while supporting production systems and resolving issues. It also provides technical expertise throughout the software development life cycle and participates in rotating 24/7 on-call support.

Responsibilities:

• System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed
• Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy
• Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs
• Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units
• On-call Support - Provides 24/7 on-call support via rotations

Requirements:

• Advanced experience with programming languages such as Microsoft .NET (C#); ASP.NET Core; JavaScript; HTML 5; XML; SQL Scripting and Powershell Scripting
• Advanced experience with Microsft Team Foundation Server (TFS) or similar code repository system
• Advanced experience with ServiceNow or other information technology ticketing system
• Ability to build strong collaborative and productive relationships
• In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
• Ability to be on call 24 hours a day, 7 days a week, on a rotating basis
• Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Software application development and maintenance
• Bachelor Degree
• Computer Science
• MS.NET; ASP.NET; SQL Scripting; Powershell Scripting