Senior Staff Site Reliability Engineer

Ping Identity provides a cloud-based identity platform that enables secure and seamless digital experiences for enterprise customers worldwide. The Senior Staff Site Reliability Engineer will design, build, deploy, and maintain cloud infrastructure and services, using DevOps practices and automated CI/CD pipelines. The role also focuses on infrastructure security, resiliency, observability, cost optimization, collaboration, and on-call support.

Responsibilities:

• Work collaboratively and independently to design and deliver solutions as well as review and provide feedback for those delivered by other engineers for our software and services on our cloud hosted production infrastructure
• Shape how our mission-critical enterprise software solutions are developed and deployed using optimized and automated CI/CD pipelines that ensure high quality products
• Help design, build and support infrastructure and security technologies within the cloud that offer resiliency, observability and optimized cost
• Communicate proactively and effectively to different kinds of audiences within the company. Share your own experience, knowledge and expertise with others to help them grow and develop
• Participate in planning work and identify areas of improvement
• Perform technology evaluation and selection
• Participate in an on-call rotation for maintenance of the cloud solutions

Requirements:

• Experience in scalable, distributed systems architecture
• Experience with Cloud Platform – GCP (#1) and AWS
• Experience with production-grade programming in Go / Golang
• Experience with Docker for containerization and Kubernetes for orchestration
• Experience defining and implementing automated service deployments, including provisions for networking, security, reliability, management, reporting, and configuration management
• In-depth understanding of best practices for deployment automation
• Experience using Git in a team environment (pull requests, branching, push, and pulls)
• CS Degree or equivalent experience
• You have an in-depth understanding of networking, including routing, naming, security, network performance, and network failure modes
• You have an in-depth understanding of identity and access management
• You have experience with instrumentation and management of automated deployments
• You have experience resolving customer deployment issues
• You have worked with distributed teams
• You understand CI/CD processes, and have some experience building CI/CD pipelines