Supply Chain functional Consultant with expertise in Order-to-Cash (O2C)

Role: Supply Chain functional Consultant with expertise in Order-to-Cash (O2C)

Location: Remote

Duration: 12 Months

Detailed JD-

We are seeking an experienced Supply Chain Consultant with strong expertise in Order-to-Cash (O2C) processes to support a large-scale digital transformation program. The consultant will work closely with Global Process Owners (GPOs), Process Owners (POs), business stakeholders, and technology teams to document business requirements, assess current-state processes, and map business needs to existing and future system capabilities.

The ideal candidate will have a strong background in manufacturing and supply chain operations, proven experience in requirements gathering and process documentation, and the ability to bridge business and technology discussions.

Key Responsibilities

Requirements & Process Management

• Lead workshops and working sessions with business stakeholders, GPOs, and Process Owners.
• Elicit, analyze, document, and validate business and functional requirements.
• Document current-state ("As-Is") and future-state ("To-Be") processes across Manufacturing, Supply Chain, and O2C domains.
• Create process maps, user stories, business requirements documents, functional specifications, and gap assessments.
• Ensure process requirements are clearly aligned with business objectives and transformation goals.

Stakeholder Management

• Act as a trusted advisor to GPOs and business leadership.
• Facilitate consensus across business and technology teams.
• Present findings, recommendations, and process improvements to leadership stakeholders.
• Support governance, decision-making, and change management activities.

Required Qualifications

Experience

• 10+ years of experience in Manufacturing, Supply Chain, Business Analysis, or Digital Transformation programs.
• Proven experience documenting requirements for large-scale ERP or business transformation initiatives.
• Strong hands-on experience with Order-to-Cash processes in manufacturing environments.
• Experience working directly with Global Process Owners, Business Process Owners, and executive stakeholders.

Soft Skills

• Excellent facilitation and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Outstanding verbal and written communication skills.
• Ability to influence without authority and work across global teams.
• Comfortable operating in fast-paced transformation environments.