Senior Business Intelligence Analyst

McKesson is an impact-driven Fortune 10 healthcare company delivering insights, products, and services that make quality care more accessible and affordable. The Senior Business Intelligence Analyst will lead EDI implementations and projects while developing analytics, dashboards, KPI reporting, and process improvement initiatives. The role also manages stakeholder communication, process mining, workflow optimization, testing, deployments, and implementation support.

Responsibilities:

• Lead the implementation and onboarding of EDI non-core transactions, including:
  • EDI 844 Chargeback Processing
  • EDI 849 Chargeback Responses
  • EDI 844 Resubmissions
  • EDI 845 Contract Eligibility & Pricing
• Analyze client and supplier requirements for the electronic exchange of information and ensure compatibility between internal and external systems
• Manage and analyze requests for new EDI projects, interfaces, enhancements, and change requests
• Develop and maintain project plans, implementation schedules, risk assessments, and status reporting
• Coordinate testing activities, defect resolution, user acceptance testing (UAT), and production deployments
• Partner with EDI IT, Connectivity Support, suppliers, third-party providers, and business stakeholders to resolve implementation and production issues
• Participate in post-implementation support and stabilization activities
• Monitor implementation milestones and proactively identify and mitigate project risks
• Gather, document, and translate business requirements into actionable reporting, dashboards, and visualization solutions
• Perform data analysis to identify trends, opportunities, operational gaps, and process improvement initiatives
• Develop dashboards and reports utilizing Google Docs, BigQuery, Spanner, Looker, and other reporting tools
• Create KPI reporting and performance metrics to measure EDI adoption, implementation effectiveness, chargeback automation, and operational efficiencies
• Provide data-driven recommendations to leadership and business stakeholders
• Collaborate with process owners and technology stakeholders across multiple business functions to identify inefficiencies and improve process execution
• Utilize process mining tools to analyze process performance, identify bottlenecks, and drive continuous improvement initiatives
• Manage and prioritize incoming requests for process mining enhancements and workflow optimization opportunities
• Develop process maps, workflow documentation, business requirements, and standard operating procedures
• Identify automation opportunities that reduce manual effort, improve compliance controls, and enhance customer experience
• Facilitate written and verbal communication with internal and external business partners
• Build strong partnerships with suppliers, third-party providers, contract administration teams, and technology organizations
• Present project updates, operational metrics, implementation status, and improvement recommendations to leadership
• Provide training and knowledge transfer to internal stakeholders and external business partners

Requirements:

• Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, Analytics, or a related field; or equivalent combination of education and experience
• 2+ years of experience in EDI implementations, business intelligence, business analysis, process improvement, or related fields
• Experience managing cross-functional projects and stakeholder relationships
• Experience supporting implementation or integration initiatives involving suppliers, customers, or third-party partners
• Electronic Data Interchange (EDI)
• BigQuery, Spanner
• Looker Studio
• Google Sheets
• Google Cloud Platform
• JDE / ERP Systems
• SAP / Vistex Knowledge
• Data Analysis and Visualization
• Process Mapping and Documentation
• Dashboard Development
• Root Cause Analysis
• Project Planning and Coordination
• Analytical Thinking
• Process Improvement Mindset
• Project Management
• Customer Focus
• Problem Solving
• Communication & Influencing
• Cross-Functional Collaboration
• Organizational Agility
• Continuous Improvement
• Attention to Detail
• Accountability
• Results Orientation
• Experience with healthcare distribution, contract administration, pricing, chargebacks, or supply chain operations
• Experience implementing or supporting EDI transaction sets, including: EDI 844, EDI 845, EDI 849
• Knowledge of project management methodologies and change management practices
• Experience working with vendor onboarding, trading partner setup, and EDI mapping activities