Manager, Hybrid Sales Development

Toast creates technology that helps restaurants and local businesses succeed in a digital world. The Manager, Hybrid Sales Development will hire, onboard, develop, coach, and manage an early-career sales team responsible for generating quality pipeline through inbound and outbound outreach. The role will drive team performance, career development, productivity, and progression into dedicated sales development and account executive roles.

Responsibilities:

• Focus on hiring to maintain headcount requirements across your team
• As the HDR role is expected to be a transitory role, you should expect your team to turnover every 2 to 3 months
• Hire, onboard, enable, coach and manage a team of Hybrid Development Representatives (HDR) to exceed quota in a remote environment
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun
• Manage day to day activities of HDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership
• Work closely with cross-functional partners in New Business, Enablement, Marketing, Sales Leadership and Account Executives to ensure proper alignment on pursuing the right areas for opportunity

Requirements:

• • 1+ years of direct SDR or BDR management experience with a proven track record of hiring, retaining and developing individuals and team
• • Experience working in and building inside sales teams that drive opportunities and revenue
• • An ability to adapt amidst rapid growth and change
• • Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization
• • Self motivated, creative, empathetic, flexible with the ability to perform well under pressure
• Note: Must be able to work core hours overlapping Eastern/Central time
• *Note: Toast will not sponsor applicants for work visas for this role
• • Proficient in leading technology tools and systems (ex. Salesforce CRM)