High Speed Data (HSD) Systems Engineer (Remote)

Cable One, through its Sparklight brand, provides connectivity services and supports customers and communities through reliable network infrastructure. The HSD Systems Engineer I deploys, upgrades, maintains, and troubleshoots High-Speed Data infrastructure, including DNS, DHCP, DOCSIS provisioning, and Linux systems. The role also focuses on automation, security, system availability, project implementation, documentation, and technical support.

Responsibilities:

• Performs implementation of new software as it relates to Engineering technologies and projects
• Maintains the lifecycle management environment for all HSD applications; Assists with upgrades to technologies that rely upon backend applications
• Assists with the creation of Low-Level Design (LLD) documentation for configuration templates, method of procedures, application diagrams, knowledge base articles, bill of materials and support documentation
• Conducts training for new technology integration, technology upgrades, new product design, and implementation to relevant Cable One team members
• Analyzes project requests to estimate time and cost
• Works as part of a project team to determine requirements, risks, and limitations for each project scope
• Performs on-call duties, customer equipment escalations, and overnight network changes as assigned
• Configure, manage and troubleshoot Linux systems, DOCSIS provisioning, DNS and DHCP configuration, Authentication, Access Policies, and others to ensure optimal network performance, security, and connectivity
• Utilize Python, Ansible, or other scripting and programming tools, together with strong Linux administration skills to automate tasks, troubleshoot issues, and optimization
• Respond to requests escalated to HSD Systems Engineering Team and Perform on-call duties as assigned, being a technical point of contact for team

Requirements:

• minimum two years related progressive experience in a network engineering role required
• Linux Administration: 4+ years hands-on experience managing CentOS or RHEL environments
• Automation & Scripting: Proficiency with Shell, Python, Perl, Docker, and/or Ansible for system automation and orchestration
• Network Engineering: 4+ years designing, deploying, and operating high-availability corporate and telecommunications networks
• Network Skills: Demonstrated expertise in advanced troubleshooting and in applying industry-standard network-security best practices
• Associate-level networking certification required
• Must be flexible and able to work on-call outside business hours
• Position will require up to 10% travel
• Proficiency in networking essentials
• Ability to manage vendor relationships
• Ability to troubleshoot escalated issues in relation to applications
• Bachelor's degree (B. A.) from four-year college or university preferred
• Previous working background in an MSO (Multiple System Operators) in the cable industry preferred
• Professional-level networking certification preferred
• Application design and implementation project experience in one or more of the following areas preferred – DHCP, DNS, NTP
• Experience with the following vendor products preferred: Incognito, Infoblox, Redhat
• Experience with IPv4, IPv6, DHCP, DNS, Docker, LDAP, and other relevant technologies and/or standards preferred