Staff Software Engineer (Clinical & Installations)

Henry Schein One is a global leader in dental practice management technology focused on improving patient care and practice outcomes. The Staff Software Engineer will lead the design, development, and optimization of InstallShield-based software installation frameworks and core Clinical module components in C, C++, and C#, while improving deployment reliability and upgrade experiences. The role also involves troubleshooting Windows installation issues, modernizing installer infrastructure, mentoring engineers, and supporting database and AI-assisted engineering initiatives.

Responsibilities:

• Lead the design and reliability of InstallShield projects, custom actions, and other features for Dentrix desktop application
• Lead initiatives to modernize and standardize our installer infrastructure, including versioning, rollback, silent install contracts, and upgrade strategies
• Collaborate closely with product managers, engineers, DevOps and support, ensuring a seamless and iterative design process that integrates feedback at every stage
• Troubleshoot and resolve complex installation-related issues across supported Windows environments
• Contribute to the development of core application components in C, C++, and C#, ensuring maintainability and performance
• Mentor other engineers and set best practices in packaging, deployment, automated install testing, and legacy code modernization
• Strong understanding of databases and ability to support database schema management
• Use AI-assisted development tools responsibly and champion AI assisted engineering

Requirements:

• 8 or more years building solid Windows desktop and backend enterprise applications in C#/.NET and C++
• 3+ years of hands-on experience with package management tools, preferably InstallShield
• In depth knowledge of Windows OS, Windows Installer (MSI), and registry/file system operations
• Experienced with object-oriented design, SOLID, clean and layered architecture, and MVVM, backed by dependency injection and unit testing
• Comfort moving around a codebase that's part native and part managed, including C++/CLI or P/Invoke interop between older C++ and newer C#
• Excellent debugging and troubleshooting skills related to installation and runtime behaviors and processes
• Clear and confident communicator who thrives in a collaborative, knowledge-sharing culture
• Ability to lead cross-functional efforts and effectively within engineering, QA, DevOps, and support in an agile scrum environment
• Ability to own technical design decisions and understanding and defining cross-team interdependent roadmaps
• This position is remote in the United States with up to 10% travel as needed
• Strong understanding of databases and ability to support database schema management
• Bachelor's Degree in Computer Science or a related field
• Prior experience as a team or technical lead
• Hands-on experience with dental or healthcare or other regulated healthcare data
• Experience modernizing legacy Win32 or MFC desktop application toward layered or service-oriented designs
• Experience with WiX, Chocolatey, Scoop, Winget or other modern packaging frameworks
• Comfort instrumenting analytics to track performance and adoption and catch regressions early
• Exposure to CI/CD pipelines and build automation tools
• Familiarity with digital signing processes, elevation/privilege handling, and silent installs
• Familiarity with Faircom database
• Familiarity with clean architecture and similar patterns