Senior Manager, Go-To-Market Orchestration & Field Readiness

Microsoft’s Customer Experience and Success organization helps customers accelerate business value through differentiated experiences across its products and services. The Senior Manager, Go-To-Market Orchestration & Field Readiness orchestrates Industry Marketing, Product Marketing, solution-area, and field teams to create coherent, role-specific go-to-market motions and readiness materials. The role also aligns product announcements and engineering roadmaps with field execution, launch readiness, measurement, and continuous improvement.

Responsibilities:

• Serve as the central orchestrator and connective interface across Industry Marketing, the Industry teams, Product Marketing, and the Commercial Solution Area (CSA) go-to-markets
• Bring these teams together to define and deliver a coherent go-to-market approach that spans the industries and the solution areas
• Represent the field’s needs back into Marketing, Product Marketing, and the Solution Areas—influencing priorities and closing gaps without direct authority
• Shape the go-to-market motions and materials sellers use to win—pitch decks, discovery questions, use cases, and demos—built with specificity by role
• Drive consistency and quality across industries and solution areas, giving a seller working across multiple industries one coherent GTM system
• Establish “core and common” standards and narratives while allowing for industry- and CSA-specific needs
• Own the end-to-end view of the product announcement lineup each quarter: what each requires to be field-ready, which need GTM assets, and where each stands in development
• Drive the plan to land announcements through the Planning, Landing & Excellence team, closing the gap between what is announced and what the field can act on
• Partner with Marketing and engineering stakeholders to ensure every priority launch reaches the field ready to sell
• Work back from Cohorts to the engineering roadmap that feeds product announcements at major moments like Ignite
• Sequence field-lead briefings, SKU definition and naming, and GTM readiness into a single, coherent end-to-end plan
• Bring the full picture together so the field has everything it needs, when it needs it, to capture every customer moment
• Ensure GTM motions and materials land effectively in the field through clear prioritization, sequencing, and change management, in partnership with GSO’s field programs and performance excellence teams
• Define success measures for adoption, coverage, and readiness, and build strong feedback loops from the field to continuously raise quality
• Elevate field insights and success stories to inform strategy and reinforce what “great” looks like at scale

Requirements:

• Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 4+ years experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field
  • OR equivalent experience
• 3+ years experience in in Near Term Strategy (1-2 years out), Management Consulting, or Finance
• 7+ years of experience in go-to-market strategy, sales enablement, product marketing, field programs, or sales operations in a complex enterprise environment
• Demonstrated ability to orchestrate and influence across matrixed organizations without direct authority. (i.e. sales, marketing, engineering, operations, etc.)
• Experience building go-to-market systems, frameworks, standards, and operating models aligned to business strategy
• Experience translating product announcements and roadmap into practical, role-specific field readiness
• Background spanning both industry-aligned and solution areas