Datacenter Field Operations Technician

Job Description:

Required Qualifications Technical Skills

Skill Area

Requirement

Structured Cabling

Expert-level copper and fiber optic cable installation (Cat6A,

OM4, OS2, MPO/MTP)

Fiber Optics

Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)

Rack & Stack

Data center rack installation, cable management, labeling standards

Hardware Handling

Network switch/router installation, line card insertion, optics installation (ESD compliance)

Testing Tools

OTDR, optical power meter, VFL, loopback adapters, cable certifiers

Physical Layer Troubleshooting

Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)

Ticketing Systems

Ability to use workflow management tools for ticket tracking and closure

Liquid Cooling Systems

Familiarity with AALC rack systems, hose connections, valve operations (preferred)

Experience

2 5 years of experience in data center cabling, network hardware installation, or telecommunications

Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments

Experience with large-scale rack deployment projects (50+ racks)

Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)

Experience working with liquid-cooled rack systems (AALC) preferred

Experience with barcode scanning and asset management workflows preferred

Preferred Qualifications

BICSI certification (Installer, Technician) or equivalent

OSHA 10/30 certification

Experience in hyperscale data-center environments - multi-tenant or campus-scale

Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking

Background in either telecom carrier ops or large enterprise network repair

Shift & Work Model

Location

On-site at New Albany, Ohio (Eastern Time). Remote work is not available for this role.

Coverage

24 7 across three 8-hour shifts. Assignment may include any of: Day

(07:00 15:00 ET) Swing (15:00 23:00 ET) Graveyard (23:00 07:00 ET).

Pattern

5 days on / 2 days off; 40 hrs / week.