Role- Technical Project / Program Manager

Location Sunnyvale, CA- Onsite from Day 1

Job Type: W2

There is no remote work, and the candidate must report to the office from day one. We work from the office on Tuesday, Wednesday, and Thursday.

Technical Project / Program Manager (Onsite, SCV/Austin) Retail IS&T - GSE PMO & LMS (Java/J2EE, iOS, Data Systems)

Summary

The Retail IS&T - GSE PMO & LMS team builds the technology powering Apple s global retail experience.

As a Technical Program Manager, you ll drive programs spanning server-side services, native iOS applications, and data platforms while serving as a Scrum Master, Agile execution lead and Program manager for cross-functional engineering teams delivering to 500+ stores worldwide.

Key Responsibilities

Program & Delivery Management

Program Execution Own end-to-end delivery of multi-team programs across the retail technology stack: backend services, native mobile clients, and data infrastructure.
Technical Depth Engage meaningfully with Java/J2EE service architectures, native app, and database design understanding to anticipate risks, ask the right questions, and facilitate informed trade-off decisions.
Service-Layer Coordination Drive programs involving RESTful APIs, microservices, middleware, messaging systems, and integration layers built on Java/J2EE understanding deployment models, scalability concerns, and SLA implications.
iOS Client Delivery Coordinate native iOS app releases for retail-facing tools, partnering with SwiftUI engineers on feature timelines, OS compatibility, and MDM distribution.
Data & Database understanding Navigate relational database schemas (Oracle) understanding, understand query performance implications.
Release & Launch Management Orchestrate phased rollouts across 500+ stores, managing feature flags, server-side toggles, iOS app versioning, and database migration sequencing.

Scrum Master & Agile Execution

Agile Facilitation Serve as Scrum Master for one or more engineering teams, running sprint planning, daily stand-ups, sprint reviews, and retrospectives with discipline and efficiency.
Backlog Health Partner with Product Owners to maintain a well-groomed, prioritized backlog , ensuring stories are clearly defined, estimated, and have acceptance criteria before entering a sprint.
Sprint Commitment & Velocity Track team velocity, protect sprint commitments from scope creep, and use burn-down/burn-up data to forecast delivery with confidence.
Impediment Removal Identify and aggressively remove blockers whether they re cross-team dependencies, environment issues, unclear requirements, or organizational friction.
Team Health & Continuous Improvement Foster a psychologically safe environment where engineers surface problems early. Run actionable retrospectives that produce measurable process improvements, not just conversation.
Agile Coaching Guide teams toward mature Agile practices without being dogmatic adapt frameworks Scrum to what actually works for the team s context and delivery cadence.
Stakeholder Shielding Buffer the team from mid-sprint interruptions and ad-hoc requests, channeling them through proper prioritization mechanisms.

Qualifications:

Minimum:

4+ years in technical project /program management or engineering project / program management within a software organization
2+ years serving as Scrum Master or Agile lead for engineering teams (not just ceremony facilitation actual impediment removal and delivery ownership)
knowledge understanding of Java/J2EE ecosystems Spring Framework, application servers, RESTful service design, and micro-service patterns
Familiarity with iOS native development SwiftUI, Xcode build/release pipelines and mobile app lifecycle management
Understanding of relational databases schema design, indexing, query optimization, migrations, and replication/failover strategies
Experience managing programs with 3+ engineering teams shipping production software concurrently

Preferred:

CSM, PSM, or SAFe certification (Certified ScrumMaster, Professional Scrum Master, or SAFe Agilist)
Understanding / experience of AI program delivery and enterprise roll out
Hands on software engineering background
Experience with Agile tooling at scale (Apple Radar or Jira, workflow configuration, dashboards, reporting)
Familiarity with CI/CD for both server-side deployments and iOS app distribution
Experience coordinating API versioning and backward-compatibility across Native apps and server releases
Experience running Agile at scale PI Planning, cross-team synchronization, dependency boards

Technical Domains :

Layer

Technologies & Concerns

Backend Services

Java/J2EE, Spring Boot, micro- services, REST API

iOS Native

SwiftUI, OS compatibility

Data & Storage

Oracle

Infrastructure

CI/CD

What Sets This Role Apart

Dual hat: you own both the strategic program timeline and the sprint level execution rhythm
Global scale with retail grade reliability
Programs where server, client and data teams must ship in lockstep - sequencing and Agile coordination are the job

Thanks & Regards,

Aditya Kumar

Recruitment Manager Talent Acquisition

Email:

Technical Project / Program Manager

Key skills

About this role