Project Manager (US)

Quantum Strides LLC is a leader in Integrated Workplace Management Solutions (IWMS) specializing in real estate, asset management, capital projects, space and move management, operations and maintenance, and sustainability solutions. The Project Manager will lead complex enterprise software implementation projects, managing client expectations, scope, schedules, resources, quality, profitability, and budgets. The role also supports customer intake, solution development, estimating, and coordination with presales and delivery teams.

Responsibilities:

• Overall accountability for the profitability and timeline of the project
• Manages client communications and expectations and help ensure client satisfaction in partnership with internal team
• Identifies and scopes client requirements and deliverable
• Responsible for the creation, maintenance, and delivery of detailed project plans
• Coordinates daily tasks, assign project resources, and ensure resources complete tasks
• Identifies, documents, and manages scope or deliverable change requests, whether initiated internally or by the client
• Plans for and controls quality by reviewing items before delivery to client; monitoring and enhancing internal and external deliverable/documents, and working with internal teams on needed revisions/enhancements
• Maintains an understanding of the client's operating environment and internal processes and procedures that may affect the project's success; serves as point of contact for clients as needed
• Ensures the use of best practices and applies lessons learned from previous projects; shares lessons learned with other project management team members
• Publish the Weekly status report to the customer and internal PMO on the Project health and Budget
• Provide a project estimate, timeline, and costing for new features for the existing project or new request from a customer
• Manage the project budget by publishing the weekly report to the internal PMO on the project Actuals Vs Planned and any red flags with the budget overrun
• Work with the Pre-sales team on the new customer requests and lead the effort. By assembling a team to review the request and work with the team to come up with Solution(s), Level of effort and Timeline
• Develop an intake process by creating checklist and templates to improve the process to gain efficiency for the future requests

Requirements:

• PMP Certification with 5+ years experience managing large to mid-sized IT projects
• Must have atleast 2 years (recent) experience managing Enterprise Software implementations for one or more of the following enterprise software systems such as IBMTRIRIGA, Maximo, PlanOn, Archibus, ServiceNow, SAP, Workday or similar platforms
• Experience with Waterfall methodology
• Knowledge of agile methodology and frameworks like Scrum, Kanban, etc
• Familiarity with Continuous Delivery / Continuous Integration, software development practices, and tools like JIRA, Rally
• Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects
• Good communication skills
• Delivery of Complex Projects: Minimum 5 years
• Exposure to offshore and Onshore model
• Experience coordinating, encouraging, and rallying internal teams
• Tech Savvy understands to the real blocker Vs issues