Sales Development Representative

Progress Learning, LLC is seeking a Sales Development Representative to schedule demos, conduct targeted outbound prospecting, and build relationships with prospective customers. The role supports sales growth by qualifying leads, identifying customer needs and opportunities, and coordinating with Marketing and Account Executives.

Responsibilities:

• Maintain standard availability Monday through Friday, 7:30 a.m.–4:00 p.m. CT
• Responsible for an assigned territory or portfolio of customers for remote sales development outreach
• Partner with Marketing to ensure qualified leads flow effectively through lead-handling processes
• Coordinate with Account Executives to understand customer needs and identify sales opportunities
• Reach out to prospects to promote new and existing products and services
• Select appropriate product information to meet individual customer needs and support upselling
• Build and maintain relationships with prospective customers
• Utilize Salesforce and other tools in our sales tech stack to track inbound leads, outbound outreach, and prospecting activities
• Identify prospect needs, determine viability, and book meetings for the appropriate Account Executive
• Proactively seek new opportunities within assigned territories and markets
• Identify cross-selling opportunities across Progress Learning products
• Support company-wide sales initiatives in collaboration with sales leadership
• Perform other duties as assigned

Requirements:

• Strong verbal and written communication skills
• Active listening and consultative questioning skills
• Ability to research prospects and tailor outreach
• Strong time management and organizational skills
• Comfort working in a fast-paced, goal-driven environment
• Resilience and persistence in handling objections and rejection
• Tech-savvy with CRM and sales tools
• Collaborative mindset with the ability to work cross-functionally
• Coachability and openness to feedback
• Professionalism, integrity, and accountability
• Curiosity and a desire for continuous learning
• Salesforce experience