Engineering Manager - Customer Developer Experience

Constructor is an AI-first ecommerce search and discovery platform. The Engineering Manager will lead the Customer Developer Experience team, overseeing external developer integration support and the development of open-source tooling, libraries, documentation, and examples. The role also sets technical strategy, manages hiring and career development, and ensures high engineering quality.

Responsibilities:

• Cross functional collaboration and prioritization: close collaboration with product, customer success, data science and other engineering teams to prioritize features and address customer needs effectively
• Balancing support and delivery: allocating the team's capacity across hands-on integration support and long-term tooling development, so that neither the customers in front of you nor the platform work that scales the whole business gets starved
• Recruiting and hiring: owning the hiring process for your team end to end, from building a strong pipeline to running an effective interview loop and closing the engineers you want
• Career growth: guiding the development of the engineers on your team, giving direct feedback, creating opportunities that stretch them, and helping them work through the obstacles that come up along the way
• Technical direction and quality: setting the standard for the team's tech stack, tooling, and testing practices, and holding a high bar for the quality of what the team ships
• Open-source libraries: guiding the development of the cutting-edge TypeScript/React UI libraries your team ships and maintains, which power next-generation retail experiences worldwide
• Developer experience: keeping DevX a first-class priority for external integrators, driving the intuitive tools, comprehensive documentation, and reference examples that shorten their time to value

Requirements:

• • 5+ years of web development experience, at least 2 years directly leading an engineering team
• • Proficiency with JavaScript & React (TypeScript experience a plus)
• • Strong analytical and problem-solving skills, with the ability to effectively triage issues and prioritize tasks
• • Interest in interacting with customers and solving new problems daily, working closely with internal teams
• • Ability to communicate with clarity in written and verbal context, comfortable engaging with technical and non-technical stakeholders
• • English on C1 level (CEFR) or higher
• • Able to attend regular meetings between 2 and 8 pm UTC
• • Passion to help fuel the continued success of our high-growth startup
• • Experience contributing to or maintaining open source projects is a plus