Software Engineering - Application Support Engineer

Confidential company in the Technology Services sector is seeking a Software Engineering - Application Support Engineer. The role provides technical support and troubleshooting for application issues, collaborates with cross-functional teams, maintains support documentation, and ensures compliance with organizational policies and procedures.

Responsibilities:

• Provide technical support and troubleshooting for application issues
• Collaborate with cross-functional teams to resolve application-related problems
• Maintain documentation of support activities and resolutions
• Ensure compliance with organizational policies and procedures

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
• 3 years of experience in application support or a similar position
• Experience in troubleshooting and resolving technical issues
• Strong communication and interpersonal skills
• Prior work experience at client or in client's industry
• Applicants must be able to work directly for Artech on W2
• Experience with HRIS, PowerBI / Tableau, or Oracle HCM
• Knowledge of HR Service Delivery and HR Operations
• Familiarity with Business Administration practices